การให้คะแนนและบทวิจารณ์โดยรวม URSO Hotel & Spa

Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant

Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate

Excellent room quality, service and location. Perfect for exploring central Madrid!

A 5 star hotel , really good service and old school charm

Great stay

This is the first time I’ve given a low rating to this property, which I’ve stayed at multiple times and usually enjoyed. Unfortunately, my most recent experience felt different—something was missing, particularly the personal touches and attention to detail that I’ve appreciated in the past. It’s possible this was an isolated incident, perhaps related to booking through Expedia, as some hotels tend to assign less favorable rooms for third-party reservations. I hope this serves as a constructive red flag for management. I truly value this property and would love to see it return to the high standards that made me a repeat guest.

Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.

we love the Urso and the neighborhood! It is the best!

Hotel Urso is a go-to for a pleasant stay when I am in Madrid. I will see you soon!

Amazing as always

Brought welcome fruits and chocolates and offered welcome drinks also

well first of all when you walk in the door it smells amazing. You don't touch your bags, they got us into our room hours early. The area around the hotel is so quaint and trendy and convenient. we were in a suite which was beautifully furnished I definitely recommend. this is our second time at URSO and we will be back

Hotel muito lindo. Equipe muito amavel.

Great stay

ロケーション、雰囲気、スタッフ、どれも素晴らしい

Super zentral Schöner spa Bereich Sehr guter service

The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.

Great Hotel

Such a nice hotel with friendly staff. First class all the way around

Maravilloso