การให้คะแนนและบทวิจารณ์โดยรวม Graduate by Hilton Oxford

Great service. We liked our stay!

Great location. Friendly staff. Rooftop bar was nice as was the breakfast.

What wonderful place to stay during orientation for my son. Nice rooms, walkable to everything, and the staff was very nice. Will stay there again.

The room could have been a bit cleaner. I found a previous guests salt and pepper packet on floor. The door had needed repair and there was a musty smell.

We enjoyed our stay in Oxford. The hotel is very nice and conveniently located one block from the main square with all the shopping and restaurants.

We loved the decor and location! Preston's customer service was impeccable!

Beautiful hotel. Good coffee. Amazing front desk staff. Proximity to the town square.

Best location in Oxford to walk to the square and to visit the campus. Everything we wanted to see was in walking distance.

Excellent stay! Friendly and helpful staff!

Great stay!

The property is super dated and needs a complete overhaul! Only reason we stay there is location, location, location!

The hotel was cool and unique and had a great vibe, however that is all I can say that is positive about our stay. My husband, two daughters (18 and 10) and I drove 10 hours on a Sunday and arrived just before 5pm - check-in at the hotel is 4pm. We were exhausted and wanted nothing more than to freshen up before heading to meet some new friends for dinner. Well, our room wasn't ready, we were told maybe 30 minutes. That turned into at least 90 mins

Wonderful

This visit, unfortunately, missed so many marks. We were in town for our daughter's college orientation, which I know can be a busy time for Oxford, so we tried to overlook most things. For starters, our room was not ready until 8:00pm on our check in day. After a flight and long drive, this was disappointing. We tried to pass the time at The Coop. The service was pretty non-existent and we had to continuously get up and ask the bartender for things. Only one server, who seemed new to the job, was not helpful. And accidents happen, but the server dropping ketchup on my husband while clearing plates was the last straw. We were guests for three nights and not once was our room cleaned. No less than three requests at a time had to continuously be made for additional towels, toilet paper, etc. A family staying without at least every other day of cleaning services isn't acceptable. The garbage and used towel collection overflowed for days! Given the cost of the rates at this hotel compared to the level of service, I can only assume the higher rates are based on the hotel's location. I hope this is not typical and just an unfortunate circumstance for us.

Standard Hilton. Cute decor. So so breakfast.

It was great

We had next to low towels, dirty bathroom, no ice machines rude staff

We had stayed here previously and enjoyed the property so we were looking forward to our return trip. We were very surprised to check in and find there is now a $30 per night parking fee that went into effect after our booking. The hotel also ran out of towels so we had to share bath towels.

Our check-in time was 4 PM. Rooms were not ready until after 6:30 PM. Had to ask the front desk three separate times for an update on our rooms. Each time I was told I would be given an ETA but no one ever followed up.

location is A+