Lovely rooms, but the private onsen is the star! Food included was spectacular and the whole experience was lovely.

Really enjoyed my stay! Lots to do around the area and the room was clean!

Eat, shopping , walking were all very convenient

Great ryokan with comfortable tatami and lovely private onsen! You must get the kaiseki dinner and/or breakfast..worth the experience!

お食事のお世話をして頂いたスタッフさんが、とても親切でした。

Typischer Ryokan mit echt japanischem Essen. Kleines Onsen. Sehr nah am Bahnhof.

Ein wunderschönes Hotel mit toller Lage und Aussicht. Ich empfehle auf jeden Fall dort zu essen das Abendessen war köstlich genauso wie das Frühstück. Wenn man ein Zimmer mit Blick auf den Fluss hat kann man den auch bei geschlossenen Fenstern hören.

If you want to stay in a traditional ryokan in Hakone, this is the place to stay! We had our own private outdoor bath and there is a private onsen you can book on the top floor. The staff is very friendly and went above and beyond. It was my fiancé's birthday and they ordered a cake for him upon my request. When we go back to Hakone, we will definitely be staying here again.

The location of the ryokan in Hakone-yumoto is very good, within short walking distance from the station and bus terminal. Aids accessibility to key transport nodes to get around Hakone! Only had difficulty finding it at first as it is slightly behind the main shopping street. But in comparison with other ryokans Ive stayed at in Hakone (other areas), I thought the ryokan is less value for money in terms of the customer service at reception, room size and the small private outdoor bath I paid extra for. The facility also looks dated and has only one small lift. But the river view from room is gorgeous and therapeutic!

部屋の露天風呂に入っていると，タバコの匂いがして非常に不快でした。 スタッフの方にお伝えしたあとは改善されましたが初めてのクレームではない印象を受けました。2度と宿泊しないと思います。

Great service and views. Very tourist/English friendly.

スタッフの方の対応が非常に良かったです

The room is ok but dusty. We like the open air hot tub. It has nice view of the river. The breakfast was great. We also love its location. It is 5 minutes walk from Hakone-Yumoto train and bus station.

Cerca de Hakone-Yumoto estación. Sirve como base de salida por las atracciones de Hakone. Ryokan (hotel japonés) forzado.

Excellent Onsen experience, especially the bath in the balcony with hot spring water is great. Dinner and breakfast experience are also very nice and local.

就位在箱根湯本車站附近，轉乘各種交通工具🚈🚋🚍都方便，且距離各項推薦美食都很近👍；飯店裝潢簡樸，有歲月的痕跡，但維護的還算乾淨，除可在房間內泡湯，還有其他露天風呂，眺望飯店後有樹林、小徑，景色宜人！

Beautiful traditional Japanese hotel.

This ryoukan is located very close to Hakone-Yumoto station, the main station to get to Hakone. Front desk could speak English and it was super easy to check in and check out. The room had a very fancy and beautiful interior. We had the personal onsen and the view was spectacular. Yukata were also provided in our rooms. The rooms were full tatami and it was amazing to use it as a tea room before dinner and then sleep on futons after dinner which they set up for us during dinner. The eating time is around 5-6pm so make sure you don’t show up late and miss out! We had a personal eating room and the selection of food was insanely plentiful and delicious, we were super full after. One of us was vegetarian and they were able to accomodate us perfectly, remember to notify them in advance. An older lady served us and she was very cute and respectful, using translation tool to communicate with us. We were also provided with breakfast which was equally as superb. We loved using the outdoors onsen, it was easy to use. The noise is quite loud when on the balcony because of the waterfall outside but it’s very pleasant like white noise. Keep in mind, you can’t see anything at night because it’s dark but in the daytime it’s absolutely mind blowing. Definitely recommend you try this experience at least once. The toilet (separated from the shower area) had a bit of a funky smell to it, but it was located away from the room so it wasn’t a big issue.

Beautiful and quiet property. Lunch and dinner was delicious! Close proximity to everything.

Staffs were very friendly and the Onsen was fantastic!