These hotel really bad in service, long short story, I arrived about 12.00 at noon and I understand when the receptionist said that we should wait because its early before check in time, and I put my luggage to their concierge room and back to the hotel at 06.00 PM, and they give me room with no lift access and should carried my own luggage through stairs, because all the room has taken they said, I tell them that I have backpain problem, and they don't give me solution and especially the supervisor name Simon rudely answer all my consideration with no solution, I don't recommend these hotel to anyone.