Helpful staff

Although room was clean and bed really comfortable, the overall room was showing signs of aging and not the quality I would have expected. Small fridge and coffee amenities were hidden within the wardrobe that appears to have been built out of ikea wardrobe shelving.

Great location and friendly staff

Tired hotel that they are half heartedly renovating. Housekeeping were very disinterested in servicing our room. The furniture and fittings are worn. Breakfast was inedible - we made a complaint about the charcoal toast and they didn’t care. Only saved by its very convenient location.

Was great

Stable rooms

In walking distance for the ANZAC Day service. Breakfast in the restaurant was huge and delicious. We found Mel in the bar to be very friendly and helpful.

Rydges Mackay Suites 7/10 1. Desk/usable table (close to power points) ✔️ 2. Free Wifi ✔️ 3. Occasional Chair or couch ✔️ 4. Coffee Facilities (pod machine) ✖️ 5. Luggage Stand (for suitcase) ✔️ 6. Iron and Ironing Board ✔️ 7. Walk-in shower (not a shower in a tub or disabled bathroom) ✔️ 8. Mini bar ✖️ 9. Room Service (not Uber Eats) ✖️ 10. Good lighting ✖️ 11. Queen Bed (not 2 singles pushed together as a King) ✔️ 12. Soap (bar of soap) ✔️ 13. Full-length mirror ✔️ The apartment had washed dryer combo and cooking facilities.

Always stay here for business - great hotel, good amenities

Easy fast check in, Guy at reception was friendly and helpful, clean room, comfy bed, great shower but couldnt get channels on T.V but was ok with me as I just slept.

Great hotel , best in Mackay

Very clean

Great location, lovely reception staff, close to bars and shops. Housekeeping service and cleaning left a little to be desired.

Very clean

Overall a nice stay but the furniture was a little tired.

Yes everything was great

The hotel is very convenient to all of Mackay, enjoyed our mini break only small down is the very minimal range of equipment in the fitness centre. The breakfast was really great super selection, highly suggest booking breakfast when booking your room. Overall agreat stay as usual many thanks

The room was so small and basic, there was no pop up plug in the basin, the walls of the alley way had holes in them and were extensively chipped. noise of doors opening and closing were extremely noticeable

Excellent location and helpful friendly staff. Loved our stay.

Lights didn’t work in lounge and shower was small