I found the receptionist rather rude. He greeted me saying they didn’t have my reservation. I showed him my confirmation email and Expedia app display, but he kept saying it wasn’t in the system. When I did get a room I was asked to move to another room after I unpacked. Around 1 hour of going into the room. I asked if I could get breakfast slightly before 07:00 as I was being picked up at 07:00 for a tour, but was told no. I asked if the reception could help me get a taxi to the medina. I was told oh just go outside and you will see one. It just felt like I was being an inconvenience. Not the best experience for me.

Hotel is on a very busy road and noisy traffic all night so we couldn’t sleep. Bathroom is dark and can’t see much. Don’t go to the restaurant unless you want to wait 2 hours 😁

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Every thing was good about the hotel but only the wifi was not good.

Didn't stay

I can’t fault this place! The price I paid for a 5 night stay was amazing and the fact it included breakfast was even better! Location wise okay maybe it’s a little far out from the medina if you want to walk it but it takes like 5 minutes in a taxi (traffic depending) I walked it when I went and it was about 40-50 mins depending on walking speed but I enjoy walking so it wasn’t any bother to me. The room was good and the bathroom was great too! The bed was a little firm for my liking but I still slept well. Overall I had a great stay and if I were to come back to Marrakesh I would 100% stay here again.

El Spa estaba cerrado, no nos hicieron la habitación en los 3 días de estancia. El personal es agradable y buena ubicación para visitar la ciudad y estar en una zona tranquila.

Utmerket

The hotel was well located and away from the busy roads - 10 minute walk from the train station. The room I had booked with a balcony was not available the first night and the one I received was small, definitely not 30 sq meters as described. The second room was much better with a view of the city and larger. Bed was confortable and shower had very hot water and lots of pressure. Breakfast was good and plentiful in the mornings. However, there was no wifi in the room as in the description. Wifi was only available in the lounge off the lobby. Also, there was loud music from the restaurant that could be heard every evening from my room till 23:00. Finally, I was overcharged for the taxes, which were supposed to be 13.3 dirhams a night as incicated in my reservation. However, they chanrge me 20 dirham a night.

The hotel was quite good, very clean and comfortable. The breakfast was very delicious with lots of options. The staff was also was very friendly and nice. The only drawback was that room had very dim lights which made the room quite dark at night

No me dieron mi cambio cuando pagué

Très belle chambre, très bel établissement, personnel agréable

Oui. Personnel tres courtois

Huone oli siisti. Henkilökunta asiallinen. Huoneessa olisi voinut olla valmiina vedenkeitin ja mukit. Nyt ne sai pyytämällä.

Clean and comfortable Nice breakfast Pleasant and helpful staff

Super friendly hotel. 300 yards/metres from the train station. Buses from the train station will take you to the mosque and the market. Taxis always available at the hotel. Staff are fantastic and speak several languages. At least 3 restaurants within 50 yards. Memorable visit to Marakesh.

Erinomainen hotelli hyvällä sijainnilla Marrakechissä.

accueil chaleureux, personnel aux petits soins

良かった

Staff