Cleans rooms and polite staffs. Breakfast is taken just down at the cafe. There was no enough.

Great location

Buen sitio, bien comunicado, personal excelente, pero zona muy ruidosa.

Todo muy limpio, no es muy céntrico pero tiene en frente la parada del metro lo cual lo hace accesible, tiene un supermercado a lado con precios accesibles, excelente comunicación con la persona encargada, nos encantó hospedarnos aquí.

The location was excellent, above a bustling lane of restaurants right in the centre of Madrid and very close to everything, just around the corner from the Puerta del Sol. The associated restaurant downstairs (which provided breakfast) was great. The apartment itself was comfortable enough, though a little tired and probably due for an update. It lacked a few basic things like reading lamps, plugs for sinks, coffee maker or cafetière, and perhaps a few laundry pods could have been supplied.

Hotel staff was extremely friendly! Room was just perfect for what I needed.

Ok

El acceso con maletas es terrible, ya que el elevador no facilita el Ingreso para personas con dificultad de acceso, o con maletas. Y en nuestro caso aunado al hecho de la mala ubicación del elevador, el mismo no funcionaba. Algo importante y rescatable es que el desayuno estuvo INCREÍBLE

Overall was adequate, but very mediocre especially for the price (which seemed very high). Check-in process was ok - even though in another building. Staff was friendly. The room was disappointing for sure - it was quite worn looking and there were gashes/gouges and/or water damage/cracking in many of the walls. Unloike other places we stayed in Spain, the unit wasnt stocked with anything (not even water or coffee), the wi-fi was extremely slow for the first few hours and then stopped working all together for the rest of the 2 night stay. There was some construction/remodeling going on in the building, so you had to walk through what felt like a construction site. The two main positives for this unit is had a very good central location and the complimentary breakfast (at restaurant next door) was very nice.

The place was in remodeling and all The dust and noise wasn’t good

Amplio

i liked the area but early in the morning they worked loud and we coudnt sleep

Great place to stay in the heart of Madrid! Much better than a hotel for the price & the comfort. Highly recommended

Great breakfast! Really noisy area ….. music and street noise until 2am

Great location.

Buena ubicación y desayuno. La habitación no E parece a las fotos. La atención por parte de la gerente es terrible. Te antiende molesta

Struttura centrale, vicina a puerta del sol. Zona tranquilla, ma piuttosto animata perché ci sono molti ristoranti. Appartamento spazioso, pulito, con un punto cucina inserito in un armadio a muro. Buona la colazione a buffet servita nella sala del ristorante sottostante.

The property was right done the street from the main plaza and directly above a great nightlife environment. We would just lay down at the end of a busy day and open the window and just listen to the sounds of people as we relaxed and fell asleep. The metro was really easy to get to and the staff was attentive and the building was clean and felt safe. Would go back for sure.

nada que ver con la publicidad. esta muy bien ubicado y el personal es muy amable pero el diseño del apartamento deja mucho que desear

Positives. Location is fantastic, in the middle of everything and close to metro but off the Main Street and quiet enough. Staff working us very helpful and friendly. Negatives. Apartment is small and dated, furniture beat up. Frying pan all scraped and unsafe to use. I boiled water for my tea in 6-7 liter pot as there was none smaller. Dryer is ancient. Bathroom has very little counter space.