การให้คะแนนและบทวิจารณ์โดยรวม Elizabeth Lodge

We felt taken care of as we needed a last minute stay. Anthony and the rest of the staff were very helpful getting us to the lodge quickly and safely. Our rooms were clean, and comfortable.

I thought the staff was friendly and helpful. The room was clean. The area around the property is questionable. It's close to several restaurants and stores but I would not recommend walking to these locations. We didn't have a car but depended on friends and family to drive us around.

False advertising. Lies about airport shuttle. Scheduled ahead of time and during stated hours. Inly filter i used when booking was free airport transportation, now that lies cost me extra miney and should have stayed with an honest lodge. I want reimbursed for the tranpirtation costs.

First time in my life, and I travel a lot, that I left a place immediately after I got to my room. My room wreaked of cigaret smoke, and the apology waa that they thought the cleaners have cleaned it. What?? My colleague's room was ás sub-standard. The sign outside shows 4-stars, which must be brought under the attention of the grading council, as thát is far from the truth.. One would expect at least the same quality accommodation, matresses, pillows, freshness and cleanliness, as in other venues, advertised in the same categories. The garden and other features are nothing, as advertised. What to do? Can hotels.com assist in claiming our money back, as this was not me cancelling two rooms without a reason. There is NO way that I would feel comfortable or safe staying there. We were even advised by a staff member to park our cars further down, as it would be safer???

Staff were exceptional

Very near the airport and the east Rand mall. Friendly staff the room was clean and environment was clean and quiet.

Was a good experience

Staying was Ok plus. Breakfast was excellent. Staff very friendly. Pipe of shower leaked. Lights to stairs not working. Did report to management who will attend. Had a problem with my payment. They could not find my payment made and had to pay again. Proof of credit card account sent to Portia today as proof that payment did go through. Awaiting her feedback. She will advice within next day or two.

It was good but my problem was that they said breakfast was included but when we got there they said breakfast is not included... We had to pay for it

not so good.. useless comunication between booking sit and lodge

I don't know whether its just me but a terrific safe haven...everyone works so hard to make your st ack ay simply wonderful....have slready booked til Sunday...then back here in December and again in January xx

Not a 3 star fasiliteit

my stay at the lodge was really amazing and i did enjoyed my stay its only that time wasnt on my side should have stayed a little bit longer

The worse hotel experience I had in a hotel. They have a 15" computer monitor as the TV and way up in the corner. The air-con work for one minute and down for three minutes. Room lock was not working due to loose screws, after asking numinous times they came to fix it. There was a power out for a day and no TV or electricity in the room. Pillows old as the mountains, and I might add with a few rocks inside. Free WiFi, but they forgot to mention it is for 100 MB per day. I forgot; they put the generator outside my bathroom window. I made one mistake is to pay up-front.

Simply I love it

Love it!

No free wifi ("Always On" is not free wifi). No private bathroom for the room #239. Disapointed.

Short stay but every thing was above my expectations