การให้คะแนนและบทวิจารณ์โดยรวม Hilton Alexandria Kings Ranch

Unfortunately, my stay at the hotel was not pleasant. The air conditioning was extremely loud, and the filters were dirty, causing a bad smell in the room. I had to keep the balcony door open all night just to get some fresh air, even though it was noisy outside. Additionally, the pillows were not clean, and I had to wait for almost an hour to get fresh ones. Overall, it was a disappointing experience.

Good place for relaxation

Très belle hôtel

Great place. Will be back definitely

Un séjour magique et inoubliable en famille ! Notre séjour dans cet hôtel a été tout simplement extraordinaire. Dès notre arrivée, nous avons été accueillis avec une chaleur et un professionnalisme rares, ce qui a immédiatement posé les bases de cette expérience mémorable. Les enfants ont eu l'incroyable surprise de rencontrer le Père Noël, qui leur a non seulement apporté des sourires, mais aussi des cadeaux personnalisés pour chacun d’eux (5 enfants ravis !). Ce moment restera gravé dans leurs souvenirs, et dans les nôtres. L'un des atouts majeurs de cet hôtel est sans aucun doute son personnel exceptionnel. Leur attention aux détails, leur bienveillance et leur souci constant du bien-être des clients font toute la différence. Nous souhaitons adresser un remerciement particulier à Arwa pour son efficacité et sa gentillesse lors du check-in, à Noal Nouran pour la fluidité et le sourire lors du check-out, ainsi qu'à Ahmed Abdelkader du Lounge, accompagné de ses collègues dont le professionnalisme et la bonne humeur ont marqué notre séjour (même si nous n'avons malheureusement pas retenu tous leurs noms). En résumé, cet hôtel est une véritable pépite que nous recommandons vivement à toute personne souhaitant vivre une expérience à la fois luxueuse, chaleureuse et inoubliable. Nous y reviendrons sans hésitation !

Nice hotel in general but First day I had dirty towels!

GREAT STAFF

Alles Gut. Essen und Trinken ok. Zimmer groß.

To my surprise . I had to pay more than the price listed To get the room that I already chose on Expedia and payed in advance it was too stressful They try to extract as much money they can Eating was not fun at all Limited amounts . they serve you so you have to be in line to get your food . no juice You have to pay extra for juice I was really surprised and disappointed

Fabulous

Great service

I stayed there for three days. The housekeeper cleaned every day, but paint dust kept falling from the ceiling. No hot water came out, only lukewarm water.

the hotel furniture is consumed , rooms smell with mold

It was my first stay at that hotel. It was excellent. Clean & big room, very silent area, wonderful breakfast in terms of varieties and taste. A special thanks to Ms. Renad at the fron desk. At my next visit I will definetely stay at the same hotel.

Convenient to industrial area

Great stay. Just wish it was a lot closer to the Alexandria Library that we were interested in seeing. On the flip side, it is an ideal location for commute back to Cairo.

Everything was fine

Great place to stay, staff very professional and attentive to guests needs. Highly recommended

excellent staff we have received with nice smile and every one would like to help, also very quick response to an issue we raised. Large Varity of food on the breakfast meet every individual wish. The rooms are clean with nice smell. Parking was convenient at cost. Did not like the additional cost every time you go out and in again during the stay.

Hotel is echt Top, goede en zeer nette kamers en een heerlijke zwembad (150 meter lang). Staf waren allemaal servicegericht en aardig.