การให้คะแนนและบทวิจารณ์โดยรวม Aloft Buffalo Airport

Airport hotel with a clean and lively lobby. The room had glaring cleanliness issues.

Difficulty checking in. Room keys didn’t work. Staff seemed confused

We arrived and check-in took a bit of time even tho we already pre-booked online. The room was good at the start but the temperature started to climb as the day went on. We discovered that the AC was not working. In addition to the pool not being open. That was the whole perk of booking there. We went down and we were almost put on a floor lower than ours, I don’t see how that’s accommodating for something we paid so much for, the AC should have been checked before entering the room. It was just an okay experience.

Stay was great. Room smelled frowsy

Kinda dirty. Maybe run a vacuum.

All was fine

The evening staff at Aloft when I checked in was excellent.

Location was perfect for everything that we needed to be close to. Staff was so friendly! It was a busy place... but the room was super quiet!

None of the outlets worked we could only find one that worked properly, in the morning none of the lights would work we had to open all the shades to see to get ready

Costly for a mid level brand.

Great room and so close to airport

Great Stay

This hotel looked cute and the room was very comfortable and had good amenities like tea and hand cream. BUT the entire hallway smelled like smoke, and the room itself smelled like stale smoke. Perhaps investment in some air purifiers would help with this issue? It was hard to tell what was new cigarette smoke and what had been baked in by time, but it was really hard to get past. Maybe it's only the 4th floor?? I almost think we should continue to have smoking floors, so I can stay far away. Otherwise a nice place!

Really a beautiful hotel

It was short and sweet had an early morning flight and used the shuttle.

The hotel is cool, easy to navigate,, and they honored my request to be near the elevator. The room could be cleaner—like the drain around the sink had pink mildew. The ceiling has lots of dust bunnies on it. Otherwise, it’s a good space.

Na

I love Aloft. Would choose this place over others if available each time!

Rooms were a little run down. Staff was very friendly and location was convenient

All is good