Breakfast was ok but when items ran out they were slow to be replaced, never enough croissants always ran out.

Clean room ,

Breakfast was lovely

Perfect area,

Breakfast was lovely

The room was spotless. Staff were friendly and courteous. Great breakfast

good

Room had great views. Generally clean although the electric heater had accumulated lots of dust which was not good for me with dust allergies. Breakfast was good.

Location was ideal, staff were lovely really welcoming and helpful.

Room was lovely spacious and clean. The communal areas were also well maintained and the hotel is well located. The staff were friendly and really helpful

Clean hotel, buffet breakfast. Small bar given the size of the hotel which closed early on a Saturday night. We had a lake view family room which was big and comfortable. However there was a drainage smell in the bathroom. The pool and hot tub are fabulous

Breakfast was amazing.. Very fresh

Amazing location walking distance to lake Windermere lots of shops restaurants close by

Great hotel

Wanted a relaxing time nobody told us there was a disco on till 12 with really loud music gave us both headaches couldnt hearvthe tv and the floor was vibrating should of been told when bookingv

Excellent accessible room. Lots of space for wheelchairs, very relaxed atmosphere. Close to main street in Bowness but at the top of a very steep hill. Staff were friendly and helpful. Would definitely stay here again.

Very dog friendly, basic room, but clean, with decent breakfast

Hotel room was very dated, carpet had a stain on it, tile in bathroom cracked. Not what we expected as cost £458 for two nights. Breakfast was good, with good variety. Location of hotel is good for walking to many bars and restaurants. Wouldn’t return based on cleanliness of the room. Another we never knew is you pay an additional fee to use the swimming pool. Have stayed in many hotels and never have I had to pay to use the facilities!

Receptionist chap. Was v patient. We swapped rooms 2 times and settled on the 3rd. Wish was fantastic. Bar staff were great too. We didn’t eat in the restaurant in the evening but breakfasts were great

We have been to this hotel before but it just seemed really disappointing this time. The staff seem very unwelcoming. They speak quickly in a condescending manner. The room was small and the hotel is generally dated. The breakfast was ok but cheap quality ingredients. They are charging for the car park and despite advertising spa facilities, you need to pay for this as well on top of the high price they charge for average rooms. Just disappointing!