Excellent staff

Staff was amazing! Breakfast was very good and we really enjoyed the property! We will def be visiting again!!!

Center of all to see. By the port.

Great location in the heart of the old town, we were very happy with the large room with mezzanine bedroom and private terrace as well as a smart tv (not that we watched much) was great to connect to for music/news etc in the evenings. Service at the breakfast was always very good as was the food. For the money everything was spot on and would highly recommend this hotel!

Sehr schönes Hotel, sehr ruhig, da im Innenhof gelegen. Chania leider inzwischen Disneyland.

Absolutely lovely beautiful room reception area lovely open courtyard for breakfast very central but yet quiet

We stayed at several hotels during our honeymoon in Greece and this was by far our favorite! The rooms are spacious and clean, and the bed was extremely comfortable. We loved the area as well and the breakfast was delicious. Highly recommend!

The stay at this hotel was wonderful. The staff were extremely friendly and provided everything upon request. We loved our room.

Wonderful hotel in very convenient location close, but not too close to the old town. Loved the aesthetics and amenities as well as very helpful and friendly staff. Highly recommend this hotel.

Great charming hotel

A lovely hotel right in the centre of Chania’s old town. We had a really nice stay and fantastic breakfasts throughout the trip. Note that I have a lot of allergies and they were catered for. So thank you very much. The only thing was that our room had one window which looked out onto the courtyard. Meaning if you had the blind open you didn’t get any privacy. I’d suggest a netted curtain here so that you can have both privacy and daylight. Otherwise a lovely trip with very accommodating staff.

Great service

Amazing boutique hotel located in the heart of the old town, but on a quiet street. Staff is very friendly and helpful. Breakfast was delicious.

A beautiful boutique hotel, perfectly located for exploring Chania and close to the harbour. We stayed in a standard room (no 1) which was very clean and comfortable but not spacious. The a la carte breakfast was fantastic - the best hotel breakfast ever!

Our host was awesome. We were arriving much later than planne and then had trouble parking late at night. The host came out to find us to bring our luggage and show us where to find them!! Exceptional.

Beautiful hotel on the pedestrianised area of Chania in a very central location just behind the waterfront - convenient for a multitude of restaurants and bars - with very knowledgeable and extremely helpful staff

Great room, service, and location!

Serenissima is situated in the heart of the old town. There is no car traffic in the area, so the hotel staff has to meet your taxi at a prearranged spot and lead you to the hotel. The hotel is an old Venetian/Ottoman house that has been nicely converted. The room we had was large, clean and nice. The staff is always helpful and the breakfast is good. The one criticism is that there is no handrail along the top flight of steps going to the top floor. I'd strongly recommend asking the hotel staff to help you with your luggage.

A quiet charming hotel close to the more chaotic harbour area. Spacious rooms, nice service.

Beautiful hotel!