we room was not serviced the first day and the second was not service untill we remined them then they took care of it. Power was out for one morning so breakfast was limited.

We could hear every noise .People talking ,Traffic anything even a drip of rain on the patio . Also there was a block wide Blackout in the morning so Breakfast was all carbs and sugar products. No sorry or any sort of coupon for breakfast somewhere else . I chose your hotel because we were getting a hot breakfast . Because my wife was going for cancer treatment she could not eat anything off the buffet . Was very disappointed as if having cancer isn't enough. There should have been an alternative breakfast solution. Also there should be a better rate for people staying for medical reasons. 2 stars was being generous

Room was very clean and the staff very nice

The room was clean and staff courteous and helpful. The breakfast area was under construction so part of the breakfast was in the lobby and the toaster was in the seating area which was separate. We stayed in room 104 on the main floor which was a bit noisy.

Clean, quiet and friendly staff

Excellent location. Fantastic customer service. Checking in and out was stressfree. Definitely recommend!!

The staff was very helpful. Great location, near everything. Around the corner from the Victoria Harbour House Restaurant, highly recommend, great food and service.

Clean well appointed rooms, convenient secure underground parking. Beautiful location and friendly knowledgeable staff.

Great room with a beautiful view. Staff were wonderful

Everything was good except less products in washrooms for 4 guests. Less hygiene stuff. Otherwise bedding cleanliness was good.

Room was good size. Good shower head. Close to everything

Yes

Rude people

Breakfast was a problem - probably due to circumstances with the breakfast room.

Rude

Clean room with kitchenette and wonderful staff

excellent staff. Spacious room

The room was nice with a small kitchen, patios and roomy. Thankful for the luggage dolly. Unfortunately, we didn't have time to use the amenities or have breakfast. Good location. I was disappointed in the $26 dollar parking fee. It should be complimentary with the stay.

The kitchen nook was helpful and the sunsets were beautiful. They were doing some renovations which made the breakfast sub par, but the staff did the best they could with the situation.

The room and everything in it was fantastic! I will stay there again when I can visit Victoria