I booked 2 rooms in this hotel. Check-in was a bit hard as I have to go through the lounge room and check in at the bar. I can smell the cigg all over the room. Room 10 for my parents was great, smelled good, has toilet basin and sink. Everything was nice and clean. Room 13 for my wife, my 3-year-old daughter, and I was a bit smelly. Manchester and towel was nice and clean, but they forgot to leave shampoo. Corridor's light was not working properly, only 1 light was on. Could not open the window as they attached another window frame with glass, so it was quiet but lack of fresh air. The lady who was making up our room was super friendly and nice. We had a few good small talks with her.