No complaints about the staff. The night shift guy was very friendly.

Teşekkür ederim Yeşilpark Hotel.

The staff were helpful and the room was okay.

DO NOT STAY HERE unless you have money to lose. I booked and paid a month in advance. On arrival at midnight, I was told to pay more money. I disputed this as all fees had been paid. The hotel staff were shouting at me, giving reasons for payment that included: change of exchange rate (invalid because I paid in USD a month ago when the rate was stronger), error by Expedia, and other nonsensical reasons. After 30mins of arguing I was given a key but told in the morning I would have to move rooms. In the morning, the manager refused to engage in conversation other than to say "more money, get out". There were several other foreign guests at reception and all were being shouted at for more money. Expedia confirmed I should not pay any more but when the hotel said that we could no longer stay here, Expedia told us to call the police. The police didn't speak English and were not interested. The staff started shouting at a guest with a child for more money. It was horrible. We were now wasting so much time or our holiday that we had to leave and find a new hotel over Xmas New year at late notice. Expedia were NO HELP whatsoever and to this date don't even acknowledge what we we through.

Awful. Stay away! This is a bait-and-switch scam! We arrived and staff told us that we had to pay double what we had already paid on Expedia. There were three other families in the same situation where the hotel refused to honor Expedia bookings and wanted to charge double. Room was filthy - my bare feet were black with dirt after using the shower (which was also filthy). We stayed one night then went to the Marriott. Hotel refused to refund the rest of the nights. STAY AWAY FROM THIS PLACE!