การให้คะแนนและบทวิจารณ์โดยรวม Highlander Motel

This place was extremely clean and comfortable. It had everything I needed, staff was nice, and it was in a super convenient spot for what I needed. There is also a great little French Bakery right down the street.

I had a very disappointing stay at Highlander Motel. The room was not up to standard, with significant cleanliness issues, including stained towels and dirty surfaces, which made the space feel neglected. There were also concerning maintenance problems that made me feel unsafe, such as poorly maintained electrical fixtures and structural damage. The staff seemed unresponsive to these issues, and I was frustrated by the lack of support from the booking platform. I hope these serious concerns are addressed to ensure a better and safer experience for future guests.

Didnt provide any of small towel like a washcloth to wash face/body

The staff was very friendly & check in was quick and very thorough. the stay was very comfortable & quiet, the room was clean and very cozy.. We would stay here again.

Rooms are extremely clean and kept up. Parking lot and grounds are meticulously well maintained as well

The place is acceptable, good service. but very noisy area due to traffic!

A

Great customer service and spotless facilities

Quite area

Hotel was very nice to me. I check-in was mid-night, got bug-bite, then I was promoted to a better room and surprisingly savings. I appreciate it

Room smelled really bad and bed mattress was dirty

The owner was very accommodating - she let me leave my things for several hours after checking out in the morning and was very pleasant about it. The rooms are fine. My only concern is that it's tricky to find a nice restaurant/coffee shop in the area.

It was what I would have expected for the price. The bed was comfortable. I had to wipe off my night stand which was sticky. They need to use some bleach to clean the shower. The street was run down but pretty deserted. There were not homeless folks around there.

Bedbugs

Older property, but remodeled pretty nicely. Place was pretty clean, but the phone and the hair dryer didn't work, along with several of the outlets. Asked for an accessible room and got put on the second floor with no elevator. And the weirdest thing ever encountered in any hotel stay ever...went to take a shower, discovered there were 2 bath towels and no hand towels or washcloths. Called down to the office from cell phone after looking up the number because the room phone didn't work, to be told that they DON'T HAVE WASHCLOTHS!! I have never heard of such a thing in all my life!

The building isn't pretty oiutside, but the rooms inside are newly redone, very clean, and nice. The redone bathroom was very nice, and functional. The location is great for exploring Oakland; near bus stops. And the price, well, it's hard to beat! (esp. considering how stupid expensive Bay Area lodging can be!) Next time I'm in the area, I know where I'm staying! :-) WELL DONE!

The shower did not have hot water, and the internet was very slow. The staff was friendly and property was in decent repair.

El area muy segura y tranquila

People screaming obscenities in the parking lot, a stranger was harassing me in the parking lot, there was shooting outside the hotel and the towels looked dingy. The manager and staff were accommodating, professional and kind.

Good value. Owners friendly. However, bottom floors hear virtually every step from rooms above. Best to book on second floor to avoid this problem.