Everything alright for cRooms is alright ouple nights

Clearly there’s a leadership issue at this hotel. The Staff were nice but clearly not well trained or motivated. Long check in line with no other staff available or skilled to attend the other checkin counter. An elderly couple needed help with bags but none of the Staff around offered. Same for us when leaving no one helped. There seems to be around 100 doors along each corridor which require manual open … why ? Bad for clients with bags but poor cleaning staff. Old smelly carpets. Dirty shower. All this and they insisted on charging for an early checkin when we had 17 booked into their restaurant. Unfortunately it’s all Skipton has in terms of large hotel and guests have to get on with the inconveniences. Who is in charge and why are they never visible ?!?

Shabby, tired and overpriced.

Lovely hotel and breakfast was delicious

My room was a good size and very clean and the view from the window was that of the Leeds/ Liverpool canal where I watched some of the beautiful Swans along with some geese glide by in the evening. From booking in and until I left the hotel I found the staff to be very helpful. There was plenty of choice when it came to my breakfast. So I will be suggesting to family and friends that if they are thinking of going to visit Skipton then they should stay at The Skipton Hotel

The place is falling apart The room stank of Mould, we then discovered the bathroom was covered in Mould. Everything was falling apart. The fire alarms kept going off throughout the night, every room had a warning that the shower sets the fire alarm off…… No plug sockets by the bed, the walls above and to the side are paper thin and you can hear every movement of guests. We travel a lot, we don’t leave reviews often, potentially the worst hotel we’ve stayed in.

staff were slow in dining room. Felt the menu could be more varied.

Very nice hotel no complaints

Superb location beside the canal. Conservatory restaurant overlooking beautiful hillside and the canal and serving full selection of food at moderate price. Lovely evening meal. Breakfast was excellent. Relaxing lounge with entertainment very much enjoyed. Room was very small and in need of an upgrade but we understand this is ongoing. A box of tissues would have been a useful extra. Bed very comfortable and room quiet. Staff all very hardworking and skilled at their job. A very enjoyable night’s stay.

On arrival we found that the walk in shower shown on the Web site it shows this and doesnt inform you that its not standard. As a disabled traveller I couldnt climb over the side of the bath. We had to ask for something which I could use. Eventually we got a room which had a large walk in shower and a seat for a disabled person. Not ideal but better than a bath/shower. We.foumd rhe room decor very dated and spotted silver fish on the floor. We heard many people complaining about.meals being wrong, the wrong sauces, wrong drinks. Some of the staff were so slow and looked really unhappy. Only one lift working. I stood for 9 mins today, in agony by the end, waiting for a lift. The food was very expensive and again we heard people moaning. 2 pints of German lager £15.50 ridiculous! Positives. Manageress was mega helpful. Breakfast food and restaurant manager were excellent. Great sausages bacon, cereal, coffee etc and well organised. Ideally situated for Skipton. Great for canal walks. Fantastic Indian restaurant now next door. Place needs an investment for room improvements. Overall decor needs updating. Just tired and not cheap!

Lovely hotel great breakfast and nice pool hotel clean and staff very friendly and helpful

We stayed for 3 nights to explore Skipton and the Dales. The hotel is situated a distance from Skipton centre. It is a pleasant half hour walk along the canal towpath into town or a 5 min drive. The hotel is large, with carpark and with various room styles. It fronts onto a busy road so best to ask for a back facing room with a window view. Our room was on the 5th floor up in the eaves, with a velux window, no view, and was very tired and outdated especially the 90s style, grey bathroom. Website photos can be deceiving. The conservatory restaurant was very nice, overlooking the canal and passing barges,, but quality of evening food lacking, though breakfast was better with plenty of choice. There is a good sized bar area, though staff in short supply. Didn't try the gym or pool. Won't be going back.

Lovely hotel Very friendly staff Clean through out Beautiful views

Excellent staff. Great position by the canal. Good walk along canal path into Skipton. Enjoyed early morning swim in hotel pool

Really nice stop over venue. Great gym and swimming pool.

Our 1 night stay was fine ...a very warm night and the hotel had a sepperate electric fan in the room... the a/c was not working at all so this fan was a life saver ! The breakfast was lovely and we used the pool which was also enjoyable but small things like plastic bags to take your wet swim costumes is a simple addition .. overall a nice stay in a hotel that needs an upgrade 😌

As we arrived the reception staff were very helpful. Family room was spacious and clean. Nice location by the canal and a short walk in to the town of Skipton. Evening entertainment was very good and the bar was very nice. If we're ever up there again we'd definitely stay again.

Serviceable accomodation with good location

Unfortunately this stay was not enjoyable at all. The place overall is very run down, the bed is an old springy bed with huge "roll together" and so soft you end up touching the base. The air conditioning didn't work, the windows hardly open at all due to security reasons and the room was stifling hot and very stuffy which resulted in next to no sleep. She would have been stunning in her day, but it's long, long gone. Not worth the money.

Excellent hotel, food well recommended but steer clear of the 5th floor room 508, unless over 6ft tall cannot open or close the ceiling windows, very high steps to the room and very noisy with wind noise round the end of the building. Still was a lovely stay and a different room would have been delightful. Will visit again.