This is a no frills hotel. Suits the purpose of you are looking for budget friendly.

We was told that we were not welcome and I was bard and band we was not welcome there too so we don't know what we did

I changed my check-in date through EXPEDIA from Aug 1 to Aug 2 check-in and received confirmation. I had prepaid for it using my reward points... When I arrived, they had no record and I had to pay for the full price out of pocket... During the night someone tried to break into my van and messed up the out locks on two doors... I would like to receive my reward points back... There doesn't seem to be a way to get help from a person and the hotel was no help at all... Horrible experience and a gross hotel.

It was fine, nothing posh

The motel was great. I wish the chairs in the room would have been a bit more comfortable, and there were a set of blackout curtains on the window. Other than that, the stay was good!

Photos show kitchen stocked with supplies to cook, no notice that you have to purchase items to cooks for $39.99 & a plate set for 1 person is $19.99.

This property was not to my liking at all. It’s a pet friendly place, but was assured at check in that the rooms are all deep cleaned after a pet’s stay. Our first room had pet hair on the floor with dust on the floors. The room was not clean and smelly. See the pictures. I asked for a refund and was denied. Messaged Expedia for some kind of support. Expedia’s chat was not able to give me a refund but provided online credit. We got moved to another room, where there was a box of opened ice pops left behind. We asked to move to another room. The manager had their staff clean another room and spray Febreeze so there wasn’t a smell. We ended up just sucking it up, not wanting to lose out on our money. I will never stay at or recommend this property ever again.

We were just there to sleep the night for the most part. The mattress was comfortable. Parking and accessibilitys were good. The staff were helpful.

Hot water was weak. Almost could not shave.

One problem after another from housekeeping to broken doors & a staff person unable to solve any problems. We were lucky to get a bar of soap & a roll of toilet paper literally. The place was barebones & not clean. The staff person’s response when we discovered the kitchen area still had food debris in the kitchen area was that “housekeeping was gone for the day”. And, she had no other room available. I suggested she call her manager & have him/her come in & clean it up. She then texted the manager, we waited & the manager gave her permission to move us to a disability accessible room - where the bathroom door jamb was pulling out from the wall & the bathroom door could not be closed no matter what we did. If this is how Extended Stay America now operates, don’t bother.

Simple, clean and the staff was great!

Fridge was dirty. Hallways had a poor scent. Room was sufficient

Restful stay when my dog. Arrived late night so had to call and wait for about 10 mins for the night manager to open the shuttered front desk and check me in. Checkin was smooth but I was charged an additional $26 per fee, which in was unaware off. Bedroom floor was very muddy and dirty like it hadn’t been vacuumed or mopped in weeks

Bed is terrible. Small for two , not comfortable at all.

The staff was friendly. However, the hotel reeked of weed. The bedsheets smelled of weed as well. I left after realizing that sleep wasn't going to happen.

All i needed was a place to sleep, and boy were those beds comfy =]

The bed was to small and chairs

Awful!! No night staff for check in. Even though I had called earlier in the day to let them know I was going to get there late, the maintenance guy didn't want to come to check me in. He had to drive from someplace, so not on site. He did come to check me in, but refused to let me read the documents I had to sign to check in.. wouldn't give me the key card unless I signed. 🙄 When I got to my room, it hadn't been cleaned at all. So I called down to the operator and he tried to have the maintenance guy come back to give me a different room, but he refused to come back. The operator told me I'd have to wait till 9am to talk to someone in customer service and there was nothing else he could do. I told him he could get me a room at another hotel. So he did.. then charged me for that room too. I got to the new hotel and my reservation had been cancelled as a "no-show" because the operator hadn't called the hotel to say I was coming. I got to the new hotel about half an hour after the reservation was made. (I got lost while driving.) The app won't let me upload pics of the uncleaned room, or they'd be there.

This place advertises itself as having "a full kitchen." Yes, it had a stove top, refrigerator, microwave and sink - but NOT ONE SINGLE utensil, plate, cup, pan, or anything else. Not even a coffee maker. There were two ice cube trays in the freezer - probably left by someone else. There was no hair dryer, not even a bedside lamp (the only light was the overhead ceiling). I will never stay in Extended Suites America again!

Very courteous, friendly , helpful front desk manager!!