Fantastic place to stay, wonderful room!

The Shower was Dirty and despite ordering new towels both were dirty! My last stay at this hotel was good but this time I am very disappointed!

We had such a wonderful stay, the room was perfect and breakfast was great.

Room was spacious. Breakfast had a really good selection and cooked to order. Walls were a bit thin and could hear everyome passing the corridors

Our 3rd year coming to stay for a tradeshow work trip and will always come back! The staff, the food and cozy english vibes!

Good room and lovely staff!

Nice size rooms and facilities. The Nespresso machine in the room and the doggy care package was a nice touch - we would stay again if in the area :)

The room was clean and spacious. The restaurant was lovely and the food for the evening meal and breakfast was great. The staff were helpful and friendly. Would definitely stay there again.

Nice clean room and friendly staff.

Beautiful room very clean and comfortable nice coffee machine was a bonus good breakfast too, only negative thing was all the pastries were gone very quickly and not replenished but we had toast

Clean room and comfy bed. I think overall could do with some updating as two of the rooms I went into the leather on the headboard was peeling away and looked like it had been scratched.

We had a disabled shower which was inadequate as there was nowhere to put wet towels, no heating, no table to put toilet bag on as the only shelf was for toothbrushes, etc., floor was slippery when wet and no handles when standing under shower and nowhere to put towel ready for drying after a shower. We did tell the duty manageress Angel and she came to look and agreed that it would be looked into. Also would be useful to have two armchairs in room so that one doesn't have to sit on bed all the time.

Room was fantastic

Room wasn’t spotless. Furniture tired and stained. Good sized room and spacious.

Staff lovely, 10/10! Room clean, basic, only niggle was the double bed was a bit uncomfy but maybe our preference, the pull out sofa bed was a bed of springs but can’t expect much else! Knew what we were getting. Breakfast was good. Really good option! Would consider coming back! Can’t complain when the price was so low! Service is everything.. so big well done for having such great staff!

A lovely stay in a great suite (The Bourne). Easy parking, lovely room and great breakfast.

Lovely spacious family room with lovely homely touches. Lovely breakfast. Staff were very helpful when we needed them. For provided and set up for our baby.

Room was very clean , staff lovely & breakfast very nice

The rooms were clean and in good condition. There was no information given to us about breakfast but we had to leave before anyway but it would have been nice to know. The bathroom in room 11 had very noisy pipes the whole time, had to wear earplugs and still had disturbed sleep. Unfortunately my granddaughter was sick during the night and when I tried to apologise for the mess in the room I was unable to get through the side door even though reception was supposed to be open at 7am. As we were rushing for a flight there wasn’t the time to go looking for a staff member.

Easy parking. Well appointed rooms. Very nice feeling of a normality and not as sterile as a business type hotel. Impressed with little touches .e.g milk in fridge rather than plastic pots