เป็นสถานที่พักผ่อน หย่อนใจ ชวนให้จิตใจสุขสงบ บรรยากาศอบอุ่น พนักงานเจ้าหน้าที่ทุกคน ต้อนรับและดูแลแขกผู้เข้าพักอย่างอบอุ่น โถงกลางเป็นสวนญี่ปุ่นที่สุขสงบ ภายในมีอ่างอาบน้ำออนเซนที่น่ารัก

非常愉快且舒服的住宿體驗，客房十分乾淨，員工服務也都很棒，雖然因大雪被困在城崎溫泉，飯店十分盡力幫我們尋找交通工具。有自己的接駁車可以過去外湯區，整體住宿令人十分滿意，下次再來時，還是會選擇此飯店！

這間温泉酒店是我第一次入住，雖然與JR站有點距離，但因有接駁車接送，所以都沒什麼問題。客房整潔，職員服務友善，早上我們到達旅館後，因未到Check in 時間，都熱情地幫我們登記入住和寄存行理，還安排車輛送我們到温泉街遊覽，這個超讚。設施方面，浸完温泉後有免費雪條吃，有汽水喝，有按摩機(全部免費，任用)，還有房間內有3支免費Asahi啤酒提供，感覺係超值。晚餐更豐富，又美味。下次到城崎會再入住。

A reasonably priced ryokan in Kinosaki Onsen, which is tattoo tolerant. Very good breakfasts and dinner in traditional ryokan style. Very accommodating staff. Nice additions to their onsen area are sauna and outdoor cold plunge, not often found in Onsen. A bit of a hike from town but convenient free shuttle service.

Onishiya Suishoen provided a truly wonderful, next-level Japanese experience for our family trip. Both the dinner and breakfast were delicious. The onsen was the absolute highlight—my mother called it her best onsen experience ever! The staff's customer service was warm, hospitable, and made celebrating her birthday a delight. Highly recommend!

The staff was amazing. Very relaxing stay. Best sleep I've had on the Japan trip!

Short walk to shops. Not too big or not too small size onsen.

Staff was very accommodating and the dinner/breakfast was amazing (:

日本庭園がとても素敵で癒されました。お料理も美味しく全てが個室でゆっくり頂き満足でした。

Excellent staff. Very nice room. Onsen is very good.

We had an amazing stay in the beautiful small town of Kinosakionsen. Free pass to all onsen in town, and free shuttle in the evenings to town (about a 10 minute walk). A variety of small restaurants are in town too, as well as cafes and plenty of gift shops. The room was very cute and cozy!

Staying in the Tatami traditional room was a great experience. Kuk, at the front desk, was extremely helpful! A very relaxed atmosphere made for a wonderful stay

Unbelievable. The best hotel I have ever been to.

Our room, and the rest of the property is much nicer than I was expecting.

The food was so good and the staff and ryokan were very traditional. My obly complaint was the futon was uncomfortable

Amazing service and amenities. It was an incredibly relaxing 2-night stay after a lot of city walking! Highly recommend the dinner.

It was a very relaxing stay! The staff were friendly and the rooms were nice!

Sehr schönes Ryokan in ruhiger Umgebung. Die Zimmer sind relativ neu renoviert und wunderschön. Einzig das Badezimmer könnte eine Modernisierung vertragen. Der Onsen ist super mit zwei inneren Bädern, einem Außenbad und einer Sauna. Der Innenhof ist schön gestaltet und abends stimmungsvoll beleuchtet. Wir hatten zwei Abende mit Kaiseki Dinner, das sehr toll war. Ganz großes Lob an das Personal das überaus zuvorkommend und hilfsbereit war. Man kommt zu Fuß in etwa 10 min in den Ort, es gibt aber auch einen gratis Shuttleservice. Außerdem gibt es einen Shuttlebus vom Bahnhof zum Ryokan und zurück.

Perfect Onsen break.

I cannot say enough about how beautiful this place was. The staff take excellent care of you. The Onsen on the premises was beautiful. The meals delicious and beautifully presented. Memorable.