We enjoyed our stay at the Prom Hotel. The staff were very friendly and helpful both at check-in and checkout. The room was comfortable and the bathroom very useable. The Aircon was particularly helpful given the warm weather. Breakfast was delicious.

prom hotel good location rooms were clean staff very helpful breakfast was good would stay there again

This hotel is a Lovely little treasure. Clean , helpful staff, reasonably good prices for drinks. Plenty of milk and tea in room and the biscuits were nice too! We will be back.

Fantastic hotel. Our room was lovely & clean. Food in the hotel was really nice & the Sunday roast was amazing. Staff are friendly & helpful, will definitely stay here again.

AVOID AT ALL COSTS Paid for a luxury room with sea views which had a broken TV So they moved us to a smaller room at the back of the hotel to which we had to listen to local drug users arguing till the early hours. Woke the next morning to find NO toilet roll was anywhere to be seen. On checkout the lady told us there was no one on duty that could help with any complaints, but said someone will ring us during that day to which I’m still waiting. A horrendous experience all in all.

All clean and good service

Clean and Tidy room, excellent front of house and bar staff

Oda temiz ve geniş idi ama soğuktu. Ben gelmeden ısıtma acılmıs olmasına ragmen ancak sabaha karşı oda ısındı. 9da restoran kapanıyor. Personel her konuda yardımcı olmaya çalıştı.

Room was lovely and spacious, staff were very helpful and friendly. Hotel smelt amazing.

Lovely, modern hotel in a perfect location near Britannia Pier. There is a fantastic pub/restaurant attached too.

Useful location and great breakfast

Having stayed in Great Yarmouth hotels for many years, the Prom is clearly the best we have experienced to date.Our room with a sea view was very comfortable.The hotel is modern, clean and in a great location. The food is very good. All round excellent value for money.

Great stay, professional staff.

Had a great stay, clean and comfortable room, good breakfast and every member of staff was fantastic.

We booked a delux double and boy was it value for money. Beautiful spacious room, giant,comfortable bed, 2armchairs,dressing table and to top that off French doors to a small balcony, overlooking the pier and sea front. Bathroom was also spacious with great shower and a large jacuzzi bath with a TV! (which was delightful). Evening meal was basic but tasty and good value for money. Definitely recommend and will come and stay again.

Lovely hotel really friendly staff

Staff were all so friendly and helpful,beautiful hotel.Was our anniversary weekend and was given a free upgrade,couldn’t be happier.

Location is great breakfast and staff brilliant only problem we had was our room was over the disco on a Saturday night but overall brilliant

my stay was excellent good location to all amenities and shop

Beautiful room!