การให้คะแนนและบทวิจารณ์โดยรวม Whatley Manor

Whatley Manor is a beautiful property with excellent staff but a bit questionable management. 1. You are grandly directed to drive through castle like doors that open as you approach. However when you dive in, you are greeted by a “What Door do you Choose” option. There are 5 doors to choose from, NONE have any markings. We chose one where we wandered through a good part of the hotel before we reached reception. We had chosen the wrong door!! 2. The lighting switces in the room are all the same with very questionable directions and functions. We never did understand them. 3. I went down to the bar to get some ice and also asked for 2 wine glasses and a wine bottle opener. They gave me the ice but said they would bring the glasses and opener to our room. They did this a a few minutes but the person who deliver them told us she couldn’t leave the wine opener because it was hers. She offered to come into our room and open our wine. Since my wife was indisposed, I rejected her offer. A few minutes later I called the front desk and asked if they could bring an opener to leave with us. Another girl arrived a few minutes later. But she too said that the wine opener was hers and she couldn’t leave it. A finalily convinced her to leave it and I would return it in a few minutes. Which I did. The management needs to have their “heads examined”. The staff was wonderful but the management decisions leave MUCH to be desired!!

Simply a beautiful property, great staff, an excellent spa, wonderful gardens and grounds to explore and great privacy. Highly recommended.

Lovely Hotel, limited breakfast buffet options considering it is a 5 star luxury hotel.

Don't waste any time. This is the place. Perfect grounds and classic structures. Great restaurant! Chef over-heard me ask about where was 'the local spot" for the best cottage pie. He made it special for me that night for dinner. It was the "Shakespeare of Cottage Pies. As a veteran of California spas for many years, this is the best spa experience ever, with amazing bubbling pools that connect inside to outside, a series of sauna's from dry to infrared to steam, and a sensory deprivation flotation tank that looks like a space-pod. Stop thinking. Book your stay!

A wonderful stay… the service was impeccable with such friendly and accommodating staff. Dinner at the Dining Room was such a treat. Will definitely return!

Excellent hotel and amazing Michelin Dining Experience .

A lovely place to really switch off for the weekend. Staff were attentive, cocktails were excellent, and the Spa is great.

Beautiful property . Could improve service to make it more client convenient and not have to ask for water, glasses, heat and bathrobe at the spa

This is the place to go when you want to feel special. I travel a lot and the service is 6*. Bed linen was lovely, location and that special “drive up to the door” and relax. They even had a special cake in the room for my birthday. Only recondition for any already superb service are: Cost of wine!

Beautiful grounds and building

Exceptional service and facilities.

A beautiful property with exceptional staff And service. It’s a 6 star property!!

It is a beautiful luxurious hotel with a superb spa. Rooms were nice and bedding very comfortable. Grey's restaurant food is average and very limited choice and overhyped but breakfast was excellent. The biggest surprise on checking out was that they charged 10% service charge on the whole bill including the room charge that was prepaid on Hotels.com. There was no warning and left a bitter taste.

A nice hotel, as you would expect for 5-star. However, after paying £450/night for a 2-night stay at this hotel it left a real bitter taste to be presented with a bill for an additional 10% service charge for our stay. This is a distasteful Americanism and profiteering. What are guests paying £450/night for if not the 5-star service?!

Staff here are beyond amazing! Special shout out to Alivia in the Spa. One of the best therapists across the world! Fantastic spa facilities. The most beautiful gardens. Responded well to feedback and went above and beyond in their customer service.

What an amazing hotel. Booked for 60th birthday treat, gave me a lovely cake and candle in the room! Extremely clean, lovely room, excellent spa. Charcuterie in the evening was an added bonus, excellent. Would definitely recommend and book again

Had the best stay, loved the spa, great service, very clean, i keep thinking about the amazing brownie and cheeses they served on the antipasti board. Bed was super comfy, very peaceful room. Downside was the room was boiling even though we turned the radiator off at 6.30pm and in contrast the large steam room and infra red rooms in the spa were a bit cold. These minor issues are just minor and im already planning when i can return again as 1 night wasnt enough

Wonderful spot, spa is amazing, gardens are beautiful. Great spot for a few days of rest relaxation and surrounded by beauty.

It was a most heavenly stay!! The property was spectacular and the staff was wonderful! I dream to return on day 🙏❤️

A fabulous stay which we couldn’t fault. Amazing service, a fabulous spa and the food in The Dining Room was excellent too. We’ll definitely return and will also book in for Sunday lunch soon too. Highly recommended!