The igloo was great, our stay was nice even though we stayed for just one night

Chambre très agréable et opérationnelle, petit déjeuner très complet et hotel idéalement situé

Clean room with enough space for a couple. The view from the igloo was just something else. Good staff, but it will be great if they have better communication amongst themselves, as the night shift receptionist told us we can do something while the day shift receptionist told us we are prohibited from doing the same thing. Not a big issue - just nitpicking at this point. Also, more chicken or fish options for breakfast will be great!

Good stay, cut short by a delayed arrival

オーロラを見るには、こちらのホテル周りがあかるすぎませんか？オーロラアラートは、なりましたが、見ることは、できませんでした。 一か八かで、宿泊しましたが、割高ですね。

El sitio es bonito, tiene para hacer actividades cerca pero es retirado del aeropuerto y de la ciudad

Das Zimmer war kuschelig der Kamin sehr schön allerdings war die Lüftung etwas laut. Sauna auch toll allerdings die Dusche etwas sehr puristisch. Frühstück hatte schöne Auswahl der Kaffee ist allerdings nicht zu empfehlen.

I asked how to get our luggage to our room. They said the sleds. All sleds were broken and when I asked "well just carry them up." The room was not very clean. It was really small for the three of us so luggage had to go under the beds. I found a can of hairspray, not mine and other items. The room was not that clean. When I took it to the front desk on our day of check out the clerk looked like she was going to hid it.

Everything was great, the glass igloo, the food in the restaurant, and the staff!!! We mentioned that we had to leave early for our flight and will not be able to eat breakfast. When we came back to our igloo after a long day full of adventures we were pleasantly surprised to find a bag with sandwiches, fruit, juice and protein bars left for us! An outstanding customer service! Thank you for your hospitality ♥️

Spacious room with nice sauna inside

Sim, com itens saudáveis. Na verdade um pequeno almoço. Pouca variedade de frutas, mas acredito ser por conta da localização. Mas compensou nos sucos de frutas e nas frutas secas.

Fresh Good breakfast!

客室は清潔で家族4人で充分でした。少し寒かったですが、サウナがついていたので温まります。リラックスできました。ホテルのレストランでワインを飲みながらトナカイのステーキを食べました。雰囲気もよく最高でした。

The reception was very bad.

Globally good. Comfy and well located.

Perfect place to celebrate our 10th Anniversary! Night in the snow hotel and snow sauna was EPIC!

Clean and spacious rooms with sauna. Excellent for vacation with Family.

Alles was perfect en zeer vriendelijk personeel

Everything was clean and neat, the igloo is unique and fantastic,but there were no slippers, no split shampoo and body wash and most importantly there was not any safe box, and it produced trouble when we decided to go for snow activity we should take all passport , money , etc.Breakfacst was good and multi items. Staffs were very friendly. The chack in was too late , 4 pm for the hotel with such high prices and that time there was almost night.

Perfekt im Norden, konnten sogar Polarlichter beobachten! Unbedingt die Iglus buchen! Man braucht nur einen Mietwagen sonst ist man unflexibel, es soll aber auch ein Bus gefahren sein.