There was no hot water in the morning, and as soon as someone downstairs used it, there was no water at all.
The TV was unwatchable due to having white lines through the entire screen.
The freezer on the mini fridge was frozen solid and unusable.
After some disagreement, I had to prove that she had already taken the total payment from my account.
The wotif agreement stated that I had up until the 7th of August for free cancellation and that I was to pay on arrival.
She took the money on the 29th of July, a week early.
Sounds a bit dodgy to me.