I stay here every time I come to HK for work, which is a few times per year. The staff go above and beyond to be helpful. Having an apartment in the city means a break away from the craziness when you need it and facilities that mean you don’t need to eat out for every meal. The gym is sufficient for when you’re away from home, lounge is great and I will continue to stay here. My only constructive request would be to upsize to king size beds when they need to replace them and perhaps a topper upon request but otherwise it is pretty much perfect!