First time been to a hotel without a bidet in the room washroom. Booked a club room with club privileges. The lounge has some snacks and drinks offered to guests with club privileges. During check-in, the hotel staff initially did not inform us that if we were to have our breakfast at the lounge, it would be free-flow. We went to the marmalade pantry for our breakfast and if we were to order another serving of the main, we would need to pay an additional $15. Until when we went to the lounge and check with the staff then we found out on the free-flow breakfast. Another thing is that the TV in the room was horrible. It lagged like nobody's business. First time encounter a super lagged TV in a hotel, the built-in youtube app isn't responsive. The room is quite dusty. Also, the waiting time for the lift was pretty long and especially we had to take the lift to level 21 before we could change to another lift to go up to our room at level 22. On the other hand, had to thank the staff for the happy birthday printing and a small cupcake. Overall we personally find that for the price paid, we could get a better quality hotel staycation at somewhere else than here.