Very clean and excellent service.All staff are very kind and helpful.Every meal here is my best ryokan meal ever.Beautiful private onsen in my room.

This is definitely not a 4-stars accommodation. Not sure why various booking websites, including Google, rank it 4-stars. There’s nothing luxurious. Food is average, nothing “wow” unlike what some reviewers wrote. I came to Shima Onsen for the Onsen, but this onsen, which is really small and without much of a view, was sorely disappointing.

加湿器タンクに水が残っており、汚れ、カビがみられました。

Super relaxing and tranquil hotel. We enjoyed our private onsen and were very happy with our room. The futon is not for us as we learned after our first night. Was too hard. So just be aware of that. Otherwise perfect. We happily would come back.

客室も清潔で、スタッフも外国の方でしたが、教育をしっかりしているのを感じました。

The staff was amazing. The food was sublime and the views are a splendor to behold.

Tha room was lovely, the onsen was wonderful, the kaiseki dinner was amazing as was the Japanese breakfast. The staff was very kind and vonsiderate. A perfect experience.

食事が素晴らしかったです。

This is a lovely 'boutique hotel' in an absolutely beautiful part of the area north of Nakanojo near Lake Okushima. I wanted a truly Japanese place and I got it. Few, if any, 'foreigners' in the area. I was provided a bike and road around for 3 hours. The owner is a beautiful, kind lady and her and her staff treated me like a king. I had a room with a private hot spring pool - all I can say is "wow". If you want to see a place off the beaten track, I highly recommend this hotel.

Very nice and beautiful property. Difficult to find driving instructions

Clean, silent, comfortable.

料理が上品で美味しい

Amazing

Incredible stay, wish we could have stayed longer! Open air bath was lovely, sea salt scrub felt incredible, food was delicious, staff was friendly and spoke English! Definitely want to come back!

Very good facility, nice dinner options

The property is very nice and calm. The staff was exceptionally nice and provided a good service. However our standard Japanese style room was a bit dark and the river was not visible due to trees.

スタッフさんの気遣いがとて心地良かったです。

こじんまりして清潔なお宿でした。必要にして十分なものが揃っています。

Beautiful traditional hotel, great service, wonderful onsen and delicious food.

部屋が新しく清潔、温泉も十分な広さと熱さで、とても快適に過ごせました。配膳係りの方々にも部屋食でお世話になりました。ありがとうございました！食事は炙りの鯖寿司と、初めて食べたすっぽん雑炊が特に美味しかったです。