การให้คะแนนและบทวิจารณ์โดยรวม Travelodge by Wyndham South Hackensack

Seedy

Needs a remodel

Door lock was broke

After driving 3 hours from Pennsylvania for my daughter to have surgery the next morning all we wanted was food and sleep. From the moment we check in The desk clerk was rude.. I asked to change rooms cause the toilet was not filling up with water and kept running and he was very annoyed and said "no one ever complains." The room he finally gave us after making us feel like we were really bothering him was not much better. Furniture was broken, no hot water and every 15 minutes all night long a loud rushing water noise came from the bathroom. We didn't even sleep under the covers ....just used pillows and laid on top. We checked in at 10 pm and finally left at 6 am after a night of no sleep at all. I called and spoke to another desk clerk who told me she would speak to a manger and someone would get back to me but I have heard nothing at all. Very disappointing... I asked for some sort of refund cause no way should I have paid $128 for a room like that. I would never recommend anyone staying there and truly feel I deserve some money back. April 29th 2025

The only reason I stayed at the property was because of my late arrival flight….. Besides that, the room smelled like cigarette smoke, there was still trash on the trash can, the bathroom was dirty, the entire place was not at all of what they display on their page. I was completely disappointed entering the room and feeling I wasted my money for one night sleep. When I asked for extra towels they didn’t have any at all. The place inside looked like it needed entire renovation and I’m very upset that I actually had to pay that amount for a night. I would not recommend this place to anyone I know. I think I’m more upset at the fact that it didn’t represent anything as advertised, even the sheets had stains on them. I’m glad I had my own sheets because I fortunately bought some for my own place when I was traveling so I used them.

the dirtiest place, and haven’t received my refund 5 days later

They were simple ,easy and on point .i was pleased by their performance all around

Ok

Close to restaurants and such. Bathroom not very clean.

Lugar sucio en mal estado y no lo que muestra la foto

Good

Poor service and attitude by certain staff members. Staff seems distrusting of their guests. Poor amenities. I felt as if I they were doing me a favor by their conduct and dealings with me.

Didn’t like the motel at all. Needed to be updated

Overnight stay decent room

Me gustó Unos cuantos detalles pero me sentí segura

The place was dirty and had holes in the walls. The whole room smelled like cigarettes and our microwave wasn’t working so I told the front desk and the guy yelled at me for not telling them sooner meanwhile I just entered the room

There was no hot water in the shower and pretty sure a cockroach ran across the floor in the morning. I will not return.

There were bugs and roaches in the bathroom and bath tub crawling around!!

At night it is difficult to sleep because the garbage truck comes to collect the waste from the hotel and it is an unsafe hotel.

My stay at this hotel was nothing short of a nightmare. From the moment I arrived, it was clear that it did not match the glossy pictures advertised. The room was filthy, with blankets that were riddled with cigarette holes, and the overall atmosphere felt alarmingly unsafe. Then, in the dead of night at 1 AM, our toilet erupted with a torrent of water, flooding the floor. We rushed to the lobby in a panic, only to be met with indifference. The staff refused to offer any help—no refund, no room change, not even a few extra towels to clean up the mess. The chaos was left unattended, a glaring testament to their negligence. It makes me wonder if the rooms are cleaned at all. This was truly a distressing experience, and I wouldn’t wish it on anyone.