Amazing service thanks

Overall, this is a great option if you want to stay in the city center. However, the condition of the rooms and the overall feel of the hotel don’t really match a true 5-star standard. That said, the service is excellent and the staff were very helpful. One thing I found quite strange for a 5-star hotel is that there were no slippers in the room. Also, the toiletries shown in the hotel photos did not match what was actually provided. In general, it was still a good stay, but expectations should be adjusted if you’re booking it as a luxury 5-star experience.

Hotel itself is great, but location wise can be a little difficult with the crime in Barcelon

Everything was top notch. Do yourself a favor and get the breakfast!

Very romantic room! Perfect area to start your adventure from!

Veldig bra, god service og hyggelig personal!

I loved the location, cobbled stone streets, lit up for the holidays. The free minibar gin and topics were amazing. The decor was stylish, and the service was excellent.

5 star service. Great boutique hotel in the gothic quarter. The top shelf mini bar refilled daily and free of charge, the coffee machine and room coffee options was a lovely bonus, great roof top, breakfast was amazing and the service. The gift at the end of our trip icing on the cake. My only feedback would be how dark the rooms are which I get is the vibe but it would nice for a brighter light option.

Staff

Front desk staff were great. Jun and Julian were exceptional

This is an excellent hotel in a great location. It is close to the vibrant restaurant, tapas, and pintxos food bar area. Great staff and service experience in all interactions. An eco-friendly approach is integrated into their servicing and environmental management. San Sebastian is a fantastic place to visit. When I return, I will not look elsewhere for a place to stay.

Such a beautiful hotel with the most amazing staff. Great restaurant and bar to enjoy. We even brought home the custom cute dog salt shakers!

It was a very tasteful little gem hidden down the alley. Loved it

The hotel and service were terrific. The restaurant is excellent. The only quibble is that there was no dresser in the room for folded clothes. Otherwise our experience at the Whitmore was fabulous

We loved everything about this hotel. Cute boutique hotel tucked away but in a fabulous place.

The hotel is perfect, intimate and beautifully designed with lots of detailed touches.

I’ve stayed at many hotels throughout the world, but the Wettmore was the quietest hotel I’ve ever experienced. Importantly, the staff were fantastic! We had issues with our travel and they worked tirelessly to solve our problems. Absolutely an A++ effort!

Property is beautiful and is right in the old city so it's incredibly easy to walk. Hundreds of dining options very nearby. Not an easy place to get to if you are driving.

Service was top notch

Good location in heart of gothic district but really tucked away. They should have a few more English tv channels given the number of Snerican guests. Room was nice, they should allow for some food service on the rooftop.