Staff was friendly and very helpful. Room clean and very spacious. Modern facilities.

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The staff at this hotel were incredible. Went above and beyond. Clean comfortable and awesome location.

Doubletree Hilton Prado is my go to hotel whenever I’m in Madrid. The rooms are spotless, the amenities are great, and the staff is wonderful. Location is safe and walking distance to all. It was 100°F when I was a Madrid and the air conditioning is nice and cold. Bed is comfortable, bathroom spotless.

Great stay at the Doubletree Hotel in Madrid. The staff was helpful, clean rooms and excellent location. Easy neighborhood to navigate, several restaurants and cafes close by. Also a small grocery store across the street which was very convenient.

The location was excellent and very close to a parking garage. Close to museums, the botanical garden, and the larger garden in the center as well. Really loved it.

Very clean, nice staff, great location

Friendly staff and covenient location for travelers

Centraal

Front desk and other staff are outstanding. I loved the room. My second stay at the hotel.

Great location, clean comfortable room, staff extremely helpful. Good breakfast buffet and option to order freshly cooked breakfast was great, as was the service, thank you!

Centrally located, close to museums and major sites including train station if you want to take day trips to other cities, staff were helpful and knowledgeable about the city and made very helpful suggestions related to logistics; room was spacious for two people, kept clean daily with no intrusions at any time; most of all, place was quiet, relaxed, and very peaceful; overall excellent choice for anyone.

Amazing Staff. Facilities, amenities, location great great service...

Vi kom slitne etter å ha reist langt fra Norge, ankom kl.21. Vi hadde bestilt ett rom med 2 store queensbads siden vi var 2 voksne og 2 store ungdommer på 1,95 m og 1,82. Fikk et rom med dobbeltseng og sovesofa. Tragisk!!! Kompensasjonen var full frokost til alle 4, men buffet var kjempe liten og ingen ting glutenfritt brød. Vi kommer aldri hit igjen og kan ikke anbefale dette hotellet.

Excelente atención del bell boy o concierge

Excellent location, beautiful rooms, and a very friendly staff

I strongly recommend this hotel because of its team. They are helpfull and kind, amazing japaneeze restaurant and lovely beds. I will come back some day. Thanks a lot.

部屋は清潔でスタッフの対応もいつも温かかった。朝食も種類が豊富だった。

Great Hotel. 5 minutes to Plaza del Sol, 10 minutes to Gran Via!. On map, looks like its in a narrow alley way, but actually in a park like area, no traffic. Very Quiet area!!!!! Very helpful staff that got us a good taxi to the airport in the morning. Without hesitation, I would stay here again!!

This is my second time staying at the hotel. Staff is wonderful, location is great - walking distance to all, safe location, immaculately clean room, amenities were great, free breakfast.