It felt like they did just less than necessary. We had no sheet on one of the beds, we requested extra pillows and they were given to us with no sheets. We got one pillow per bed to share between three people. An eye roll when we asked for more towels so we could each have one. Nowhere to hang wet towels to dry. The shower curtain was falling off the wall. No where to access water, ice or a microwave, as there was no access to the restaurant. The shelf in the bathroom cupboard was broken. Only one functional outlet in the room to be shared between three people.