The power went out for at least 2 hours and they didn’t have any idea of when it would come back, neither shows any sympathy for the persons that were there.

Todo excelente, muy buena opción en Sao Luis Río Colorado

Very clean , comfortable bed. The restaurant could use a better cook, food was not great

Ac in room was excellent, consistent all night long, if you stay in hotels you know what im talking about. Hotel was very clean, staff was very helpful, jacuzzi was hot and perfect, very large. Need more hand towels. The coffee, capachino station doesnt open until 7:30 am which for me doesnt work. I need coffee at 6am. So that was a disappointment. And really my only one.

Too expensive

Excelente

Great stay

Excelente

Food is very good fresly made, staff is very helpfull..parking acrois tge street is good, the only concern i had was crossing the street, no sto sigh close by to hel the speedy traffic

De fácil acceso. Es reciente y las instalaciones son buenas

They recently changed their name. During my check in it took longer than expected due to this circumstance. Initially they asked for a payment when this was previously done thru Hotels.com under Hotel Araiza. After I showed them the receipt, they acknowledged.

Todo excelente, rico el restaurante

Amazing hotel

Excelente

i did not use

Muy agradable todo el hotel, el área de la alberca, personal muy amable. Delicioso el restaurante.

Muy limpio

Muy cómodo y agradable

Really clean and professional environment

Gran hotel y ubicacion