Yes but did not use them as left the area very quickly.

Wasn’t made clear it has no reception or amenities and the building doesn’t lend its self to slow sensor lights. It was an accident waiting to happen. Room was ok, however wasn’t aware it was continental breakfast only. Had to leave early so no time to faff making tea. Curtains are not light proof and room was lit up like Blackpool illuminations.

The room was compact but comfortable. The only thing for me was the musty smell in the room. The breakfast hamper was nice with good products, the beds were comfortable. Nice furnishings in the room too

The room was spotless and warm too .Lovely breakfast hamper ,will definitely stay again

Room very clean, location excellent.

Easy to check in, great location, exceptionally friendly staff

This historic hotel has loads of character and is a marvellous central location. I would suggest that it needs some decorative TLC but my room was large and with 2 huge floor to ceiling windows that looked out onto the main street. Room and ensuite were very clean and the bed was very comfortable. I met some of the hospitality staff and they were welcoming and cheerful. I would definitely return.

Its a strange feeling as its an unmanned hotel which I was not expecting, so nobody is there at all leaving you feeling very out of the loop. The orange juice was way passed its sellby date and made me feel quite ill. They let me check in a bit early for a small additional fee which was very helpful

The room was basically just dirty, dust on everything, carpets hadn’t been vacuumed, the bathroom floor was dirty. When I arrived there were no lights in the bedroom apart from lamp which also affected the bathroom this was somehow resolved after a few hours.

Self check in was easy, unexpected great breakfast hamper, room was good for an overnight stay, really quite and a good location

No staff at all present

The room was very clean and the cleaning staff were so helpful and friendly in the morning. We would definitely stay again when we are next up in Berwick.

Nice place 👌

The room was nice and clean the en-suite excellent and the breakfast hamper a nice treat as I had a very early start.

Clean room And nice breakfast

The bed was comfortable, was missing staff at 4 when I arrived and the milk in my room was off so I wasn’t able to have a coffee or breakfast

No staff, room not cleaned. Access by combination lock into an empty hotel.

Yes

There was nothing I liked about this hotel. I have sent a letter to your customer services department explaining the problems I had with the Queen's Head in Berwick upon Tweed,

Nice little hotel that is basically a B&B. No one staffs the front desk -- you enter with a door code that is sent by the hotel. System worked fine. Hotel is in a good location, near the water and the wall, about 12-15 min from the railway station. Breakfast was fine, although not stellar. Room and dining area were clean. We would stay there again.