The location is perfect- Arenal is situated between Triana and the monuments of the Old Town so everything is convenient. Long term parking garage entrance literally across the street. The room itself is good sized, has mini kitchenette with microwave, refrigerator, coffee maker. We love this because we can have coffee or some other mini breakfast before leaving room, and keep snacks or even leftovers cold. Black out curtains and shutters mean the room is completely dark when you want to sleep and keeps the room cooler during the hot months (it was 98 Farenheight when we were there). There is a lot going on on the neighborhood with restaurants and shops which means there is early morning noise but it wasn’t bothersome to us. Air Conditioner worked great. Bed comfortable enough.
Staff was communicative and access instructions to the room were clear.
Our only complaints have to do with cleanliness. The room felt a little dusty especially the couch, cushions, etc. There were about 30 huge black flies in the room when we arrived, mostly in bathroom but also in all the light fixtures. We ran around killing them all and every day somehow there were more when we got back to the room. Pretty gross so find flies on your toothbrush and landing on your face while you go to sleep. We could never open the windows because more could fly in. No screens on the windows. So the room gets stuffy. There were some dumpsters in the alley that might be the reason for so many flies.