Unfortunately when we arrived the hotel had already closed for food , we had to order take out from a pizza place , breakfast was great and we toured areas around the hotel , Tower bridge, and Tower of London but when we arrived back to the hotel our room had not been cleaned and our keys needed reprogrammed again , I was not happy when you spend over $500 a night they should have rooms cleaned and they did know we were out as they ask you to hand in keys while out !!