Amazing view of the city. Local shops, restaurants, and bars worth exploring in the area. Clean and spacious rooms. Very comfortable stay!

Great place! very clean

Not sure what the VIP access included? The property was highly secure, which actually made some aspects "challenging"! Entry/exiting the building, elevator and parking were all by card. The room itself was VERY basic but clean. Beds were very comfortable. Had a cool view since the den area is all windows. Received a notice/text message on Saturday night at 10:30 while in the room playing a board game, for noise disturbance??!! Yet I was awakened around 2 am to people laughing and talking.

Clean, convenient, cute.

Clean, friendly and safe area. We would highly recommend this place

The view was much nicer than expected. I really liked the high ceilings - it made the space feel a lot bigger. It was awesome to have a full kitchen, even though I didn't use it this time. The pool area was very nice as well. The room was clean but looked a bit tired in some areas. And while the parking instructions were incredibly detailed and were the only reason I was able to navigate it, it would still be nice to have an easier and more simple way to get in and out of the property.

Great space, great amenities, great pool. Amazing location in a central part of downtown Austin, which makes the hotel close to everything. The over the top no human interactions is not a thing I enjoyed though. Virtual check-in is annoying for no reason but the check-out is easy. Placing random noise trackers in the unit to send you text messages while playing music while no one is even complaining or being disturbed is over the top annoying. In addition not disclosing that noise trackers would be placed and that one would have to scan their face prior to checking in is not something I like and should really be fully disclosed prior to one paying a non-refundable payment.

I was surprised that my Kasa stay worked so well. The phone number was almost always answered by a person who was well trained and had all the information on our contact and common to date. They are also great with text communication. Special note: The instructions need to be read thoroughly before you arrive otherwise things will get very confusing very fast. If you speak to the front desk at the 2nd street austin location for parking instructions before you park the front desk gives very different instructions to park that will be very expensive. Read and follow Kasa instructions on parking and register your car in advance. The electric car chargers are operated through an App called Loop. You have to register with the App or it won’t work. Once you register the charger worked . It’s a slow charge so my empty battery took 8 hours to fill to 75% overnight and cost $15. I want to especially thank their team and their cleaning team for their thorough ness and integrity and honesty. I left a valuable piece of jewelry on the desk in my bedroom and I called immediately when I realized it. They found it and helped me get it back within a few days . I am so grateful to their customer service team especially Marizon for helping me. You should know that the door to the unit does not automatically lock after you enter and depart so make sure you check your door when leaving it does not lock like a normal hotel. When you are in the unit by yourself you need to lock yourself.

Great option for accommodations vs a typical hotel. The apartment was a unique idea, and I loved it. The location is perfect. Instructions to access building was clear. Things to make it even better, for the unit I stayed in is dark out curtains wide enough to cover the entire windows in bedroom, stools in kitchen lower height for sitting, and a few more utensils in kitchen for cooking eggs.

Beautiful view of the river. The room was clean and comfortable. Room didn’t have all of the key cards at first but Kasa quickly helped.

The place is amazing and clean. I could live there. Only trouble is when you need to communicate with management. You can only do it by text/email and it took 2 days to fix a keycard not working right.

Great location. Well appointed apartment that had everything we needed for our 4 night stay.

The property, unit & view were all fine, as you can see in the photos. After the miserable check-in process (instructions too tedious - like programing an 90's DVR), we were not provided our required parking pass. Because of the layered problems in accessing the correct parking area, accessing the correct building entrance, locating the correct access code for the specific control panel, then to find we did not have the required parking pass - well not worth the trouble. I thought it was me until I found another visiting couple with the same issues and angst. The housekeeping staff were actually quite pleasant & responsive, and especially the parking gate attendant Ms Zuri who provided us with in-person assistance - something truly lacking and why next time I will book a room with a front-desk, and a person with whom I can speak. We received no compensation. We were made to check in not til 4:00PM, unless we wanted to pay an excessive "early" fee, metered for each hour in advance of 4:00PM (hotels do not do this, nor have such late check-in times), then as "compensation", offered a late check-out time (we had an 07:30 flight out). Our pantry had a dirty dog's harness & poop bags, dirty towel in the bath. I travel a lot for work and this was a departure. If you're still compelled to book - study well the instructions, but consider booking a property with more flexibility, more responsive service and fewer mazes to run. Who wants this after a long travel day?

Great location, walkable and safe!

Our Kasa stay in Austin was an overall good experience. Our unit had everything that we would need for our weekend stay. The kitchen was equipped with all of the basics so we could cook a meal during our visit. The location is great with many dining and shopping options within easy walking distance. Our balcony was also enjoyable for morning coffee or just getting some fresh air. The building itself is a bit complicated to get into, but the Kasa company was extremely good with communication before and during our stay.

The location of this property was amazing. So many things to do very close.

amazing experience

The two bed two bath condo was spacious and clean. We had an issue which the team responded to immediately and updated us when it was repaired. I have never had better communication with a host company, 5 stars for them!

Beautiful condo with everything you need. Centrally located, new, large, super comfortable bed, fully quipped bathroom and kitchen. For me it was a much better option/value than any nearby hotels.

Clean and convenient. Living room could add seating but otherwise it was superb