Air-conditioning not very good

De trap naar de badkamer is niet geschikt voor mensen met hoogtevrees:) maar verder prima rustige kamer.

I didn’t check the elevator didn’t work she gave me the room on the 4 flour I want the room The one I reserved From the picture with the window the one with the palace view- I took the one she gave me I was very tired got wet it was pouring - taxi got desperate next day and left me and couldn’t find the attendant and have to walk about 12 minutes to gran via to grab another taxi super inconvenient for me - love Madrid though been there more than once

El equipo de trabajo de todos los turnos son Supet Exelente. La ubicación es exelente .SI Fuera nuevamente a Madrid me quedaría en este mismo hotel.

Agradable

The air conditioning was effective.

Absolutely loved, unfortunately booked through hotel.com who only mention outdoor balcony rooms so assumed getting that but got inside room, nenerless still fantastic, couldn’t ask for more helpful staff

The staff was incredibly welcoming, and I really appreciated that my room was ready before check-in since I arrived early in the morning. The room was clean, well-organized, and I loved the thoughtful touches like the coffee and the items in the fridge. Even though I only stayed for two nights, I truly enjoyed my time. The location is amazing—so close to everything! Check-out was quick and easy, which made the whole experience even better. I would definitely love to come back, this time with my family :)

Die Mitarbeiter sind alle so hilfsbereit

Wonderful

Convenient , clean and friendly staff

We stayed one night and the room was clean. Staff was wonderful. Made our short trip a pleasant one.

The staff was very helpful and friendly, the room was very clean. Location was absolutely perfect, literally in front of the Royal palace, plenty of places to eat. My only complaint is that the breakfast is not included in the price and you have like 3 options.

Staff were amazing, very friendly and polite, especially Alina who welcomed us before we even got there... Breakfast downstairs was very good value and tasted great so recommend it. Rooms were exactly as described and very comfortable

Lovely big room, very kind staff. Everything went well.

Prima locatie en vriendelijk personeel!

Amazing location, amazing staff. I really recommend this place.

La habitación está bien y la ubicación excelente

La habitación muy bien , nos la cambiaron por problemas de ascensor y nos dieron una con vistas panorámicas, el personal amable y servicial muy satisfecho, volveremos en otra ocasión.Gracias

Muito boa a acomodação. Recomendo.