Everything is good the service, people, stuff

Nuestra habitación tenía una gotera en el techo junto a la cama. Por la noche nos tocó una tormenta fuerte y se nos mojaron algunas cosas. La puerta de la habitación podía abrirse aún sin llave pues simplemente se deslizaba la puerta, esto nos pareció inseguro y durante la lluvia se metía mucho el viento por esta misma razón. La experiencia no fue mala, pero estos detalles restan a una experiencia sin preocupaciones que era lo que estábamos buscando para nuestro fin de semana. Creo que con un poco más de mantenimiento pueden generar una mejor experiencia a sus huéspedes.

The grounds are beautiful, and the staff were very nice. No one had very strong English, so we encountered a few communications issues but nothing really bad. The room was nice, the only negative was repeated problems with hot water. The vibe was cool. The courtyard/pool area was never really busy, which we really liked. It was an oasis of relaxation. There was beautiful landscaping, very exotic yet homey at the same time. They obviously take pride in it. And absolutely try the fresh guacamole and chips poolside. Outstanding!

El staff super amables y el masage super relajante. Un hotel 100% relajante super recomendado.

For the area, this is a wonderful little corner. It's not quite at the level of a Hilton, some of the basics were missing, but all in all if I were visiting Ajijic again I would seriously consider this hotel. There is not a specific area for parking. It's a very rough cobble-stone road and within a block there is approximately room for 4-5 cars. If you don't plan to drive and are counting on Lyft/Uber, it's not a concern. The room (Anochecer) did have a plush mattress - so if firm is your thing, try a different room. It also had a small refrigerator and a little Nespresso machine, but we had to ask for the complimentary coffee capsules for each day that we wanted them. The bathtub/shower was a big jacuzzi style (but we only used it as a shower). There was plenty of hot water on demand, but stepping into the bath tub meant lifting your foot up and over the side (almost 2 feet) and then stepping into a loose-bottomed tub that had no traction at all. Normal self-preservation will keep you safe, but if you have troubles with balance maybe a traction mat or a sit on the edge and spin in is a better decision. The air conditioner worked flawlessly, and there was a ceiling fan if you prefer to avoid AC. Note: The double sliding doors don't lock. While they did give us a really interestingly long key, it didn't function and there was nothing to stop interested parties from just entering the room. All that said - for the area, it is a nice, well kept hotel.

Muy bonito el lugar.

Toallas de baño no eficientes como las de la alberca

It was one of the most beautiful properties I have ever stayed at. The only thing is the bed, which was the worse bed I've ever slept on. As long as they change the bed to a harder one instead of what they have right now it would be perfect.

It was a wonderful place to rest and the spa was amazing great service recommend any time to have a peaceful Sta and rest

Very beautiful, clean, and friendly staff

I cannot say enough about this property. The staff is so accommodating. The gardens are absolutely beautiful. Every time you look around you see something more beautiful that you have missed. This was our first time in Ajijic and it was way beyond anything we expected. We will definitely come back frequently and will only stay at this incredible property.

Todo me gustó.

El agua de regadera estába turbia,con tierra ,

EXCELENTE HOTEL, CON INSTALACIONES MUY BONITAS TANTO DE LAS HABITACIONES COMO SUS JARDINES, SU PERSONAL MUY AMABLES Y ATENTOS. ADEMAS DE QUE ESTA MUY CERCA DEL MALECON.

Hotel con pocas habitaciones a unas cuadras del centro y cerca del malecón, cuenta con alberca, no tiene estacionamiento en las instalaciones.

Me gustó que el personal era muy amable, el lugar en los jardines se ve muy bonito, al entrar al cuarto se veía bonits la cama , suave pero necesita más atención, en el baño no sabía cuál era el agua caliente y fría , se escuchó un ruido feo al abrir la llave de la regadera al abrirla de más se salió la manija , los gabinetes están deteriorados del baño,

La alberca muy rica, templada. La habitación que nos tocó súper rica la cama, un lugar diseñado para relajarte y nadar un rato

Está muy bonito el hotel y el personal muy amable

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Excelente opción para hospedarse en Ajijic. Lo recomiendo ampliamente. Buen precio, buena ubicación, limpio y seguro.