Friendly staff. Amazing rooms. Facilities are very nice.

Decent hotel but wildly loud. Starting at 5am, all you can hear are people lifting in the gym directly below the hotel rooms. Also, toilet water flow is very bad and the sinks don’t drain. Wouldn’t stay here again unless it’s just for tennis and you plan to be up very early.

No bottled water in room. The vending machine was also out of bottled water. The vending machine was TERRIBLE!! Items were thrown into the slots backwards and upside down to where you couldn't even read what they were!

Great service! Quiet and clean

The place was very clean and staff were very helpful and courteous the only complaint we have is we had to call front desk to have maintenance come to fix our curtains because they wouldnt close all the way. The maintenence however came in timely manner and foxed the issue.

It was awesome, and if we ever decide to go for another concert we will definitely stay here again

Hotel is great with lots of amenities. Room on 4th floor. We slept fine with no disturbances. I would recommend.

Hotel occupies floor 5 and 6 of a health & wellness center. That's an understatement. Easily biggest gym I've seen and I've been to a lot of gyms. Your hotel stay comes with full access to the fitness facility. If you're a fitness junkie, you'll be in heaven. The MAJOR drawback: In another life, I briefly worked in noise abatement. For a luxury hotel, you'll have a 55 STC (google it). Most new builds require a 50 STC or higher. I swear the STC on this place must be in the 30's (akin to the cheapest budget motel you'll ever stay at). It's literally a 2x4 with two 1/2" drywall, that's all that separates guests. I could hear my neighbors conversation clearly, every footstep from floor above me. It felt like the only thing separating all of us was a fabric curtain. And the hotel knows this because there's earplugs provided on the counter. If you're a super heavy sleeper and love working out, this is your jam. Otherwise, not worth the poor sleep.

Beautiful hotel with great athletic amenities, food, and perfect for a stop in Chicago.

Property was so clean and gym/spa facilities were out of this world!

The gym is amazing. We used to be members and enjoy getting to use it when we come back into town. The hotel is just okay. If you are on the 4th floor you can hear all the fitness activities happening below. Our room had a curtain shower and parts of the bars in the tub were coming off the wall.

Stayed in 4th floor. Like other reviews you can hear people in the gym below early in the morning. I'm an early riser, so was not a big deal. But would recommend 5th floor.

Xxx

Overall this is a very nice hotel. It looks and feels new. Quiet rooms and a good place to get a good night's sleep. Also a great place to stay if you like to workout as the fitness amenities are top notch! Staff is friendly and helpful. The parking deck is connected to the hotel and your pass is validated as a guest.

I loved my stay at The Hotel at Midtown to the point I didn't want to leave! I took full advantage of the excellent athletic club, taking 2 classes, using the weights, and enjoying the sauna, steam room, hot tub, and pool. I didn't eat at the restaurant this trip but enjoyed what I got from their convenient grab & go. The hotel bar was on point too. All the staff were super friendly.

Went to nephew’s graduation. Midtown was a wonderful location near our family, but also gave us privacy. Staff couldn’t have been friendlier and the breakfast options were really great as well.

Staff not particularly helpful

Great property expect for the excessive noise from trainers, amplified through microphones and speakers conducting organized exercises several floors below. I stayed in the 4th floor and was woken up by 8am on the weekend due to the amplified voices. This explains why they have ear plugs in the room. But it also just penetrates the walls and reverberates.

The room was well equipped, modern, chic, and the facility was so nice with so much to offer.

We enjoyed our stay. Had a great time in Chicago.