My early check in request was honoured and the room was very clean. Our stay was due to attending a concert so the location was perfect.

Clean, high end hotel. I stay here often

What an amazing hotel and the staff was top notch. Went for our anniversary and they went the extra mile . Thank you!

The Douglas was an unexpected gem. We chose it for the location, but the staff and the quality of the furnishings and amenities was fantastic.

Love this hotel! Covenient and stylish.

Stayed here multiple times, slightly more designer feel compared to the JW in the same building

Beautiful hotel

The Douglas is an amazing property, whether you're visiting Vancouver for work or fun. The rooms are modern and spacious. Every room has a Yeti cooler that you can borrow (picnics, shopping). The Victor was amazing, and the Casino was a fun way to end the night.

Stay was excellent! Shout out to Deniz who extended extraordinary hospitality! Will return. Thank you!

Very clean room, comfortable bed. 2nd robe would be nice. Reception Staff exceptional!

Great

All good.

Suite war sehr schön. Es gibt nur Frühstück auf dem Zimmer. Einige Mitarbeiter sind sehr unfreundlich, einige sehr freundlich.

Will definitely be back

Great room at the Douglas, with a very comfortable bed, needs a more comfortable seating in the room though, the chaise lounge is kind of useless.. Great check-in team is very kind and welcoming. ate at the Victor steakhouse and Honey Salt, both excellent

Great hotel and room

The whirlpool was closed which was disappointing and our room was right beside the gym which was open 24 hours so when someone decided to use the medicine ball at 1am it woke us up. Internet should be free for a hotel this expensive.

Amazing property and very thoughtful staff

The bed was incredibly comfortable. The room was spacious. Everything was very clean. Housekeeping was attentive. Check in staff were professional and accommodating. Only observation requiring review is that we ate at the Victor steakhouse and the food was below expectation. However the hotel was great as was the D6 lounge with DJ and dancing.

The facility is new and beautiful but the service was bad, the shower water stayed in the bath tub we valled 3 times n no one showed up to fix! The location is great but to us this was not a 5 star at all