Unexplained charges on my credit card in the amount of 709 dollars. Hotel kept telling me that they have reimbursed me..have not seen anything to date from Feb 1. Staff doesn't even know what the charges are for

Room was spectacular and staff was lovely.

Great place to stay. recommended

It is a high end Mariott affiliate. I should have booked directly through the Bonvoy App and had points for the stay

Room was spotless! Nice bottle was left for my husbands birthday too! Amazing

Wow, such a beautiful room. The bed was so comfortable. The pillows were just like mine at home. Room service was quick and the food was so good. I loved the bathroom and it was spotless. Staff was professional and so helpful when contacted. Wonderful stay and we will be back.

Yes

The Staff was very welcoming and accommodating on arrival.

all of the staff were great. Restaurant, front desk, etc.. all exceptional friendly

Clean, courteous staff, and great area

Beautiful hotel, loved the room and staff very helpful/courteous. Location was perfect, would happily recommend to anyone visiting Vancouver :)

Room was nice and clean. Front desk staff very helpful and pleasant.

The vibe here is excellent. Staff friendly and knowledgeable. Great location in Yaletown.

Great Hotel. Staff was very attentive.

Great stay

Great location and a very nice, modern hotel with excellent facilities. Everything was exactly as expected. Management and staff deserve special mention for their courtesy and kindness.

wonderful stay

Friendly and quick check in, loved the extra perks and made us feel very welcomed upon our stay.

The check in/out staff and valet services were superb. It was my first time staying at the Douglas. The room was nice and clean. Was terribly disappointed with the noise level from the lounge and lots of noise in the hallway at 3am, with people yelling and banging on other people’s doors.

We had a great staycation. Rooms are beautiful and it's a great location for a Yaletown stroll.