Samantha
กับ คู่รัก
2.0
/10
รีวิว 14 สัปดาห์ที่แล้ว
Expedia Group verified review
We did not enjoy our stay here. We could not get hold of reception to ask questions about our check-in and had to call over and over before we finally managed to get hold of them. We got married the night before and were staying here as a relaxing end to our wedding weekend. On checkin the lady said "I believe congratulations are in order! We have put a few small things in your room for you :)" and we said "aww that is so lovely of you!" And she smiled. We didn't expect anything at all, but this was such a kind gesture so we were so excited to checkin except when we did we didn't find anything. We thought maybe the cleaner had missed it, so we got back in contact with reception (eventually!) to clarify and she said "oh no i meant there was a mini bar in your room available for you to purchase". It was so deceitful and misleading given what she said to us and really dampened our stay. On top of that, the items were expired and were being charged out at higher prices than what you could buy them for at whistlers chocolate! So so dodgy. In addition, not having access to the second bedroom without paying another $70 and having a remote that required us to keep the heating and the cooling to certain levels when we were paying over $300 for one night was quite ridiculous. And various aggressive notes around the apartment that 'if you do this you will be charged more'. It was really really disappointing and we wish we had stayed elsewhere. Such a waste of money.
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