Hotel too far away from the town. Only way down is the lift, unless you want to walk a couple of miles along winding roads. And last time for the lift back to hotel is 19.30 which isn’t great.

Vista espectacular. Cuarto amplio. Lejos de la ciudad, pero por 1.50 €puedes subir o bajar en teleferico.

We stayed at this hotel because the security people wouldn't let us visit for a dinner. Had to be a hotel guest after 8pm. The rooms are old, noisy, not well maintained. Also not clean. Hairs from other people in the bathtub. Since we stayed last minute we asked for toiletries which they had only 1 toothbrush....... The staff said only 3 days more working there and wouldn't take our feedback to manager. Because all her time feedback ignored. Only positive was Chris in the bar who served us. He was very kind and patient as other staff yelling at him in front of us and he still smiling and a professional. Otherwise need new staff throughout.

Super excepté la TV vétuste qui n’était pas smart TV

Expensive and overpriced. I have been receiving aggressively by the women at the gate. After driving 6 hours, she needed to see my booking papers before let us in. Some friends asked for an early check in and paid for it, but the room wasn’t ready. We asked for a diner reservation 2 minutes after checking and got asked if we had a room??? The A/C wasn’t working even if it was 30C outside. We have to ass the desk to start it. The location was Awesome, you got the view over the beach and the city. At the restaurant the personnel was wonderful. It cost 38€ for 2 Aperol Spritz. Gastronomical diner was 85€ per person, pretty good.

Terrible customer service and people

Amazing views, friendly staff, comfortable bed. The only downside was you may hear your neighbors sometimes.

The view of the Donastia bay from the bar is just magnificent, day and night! The staff are all wonderfully welcoming and friendly. The parking for disabled guests is excellent right next to the hotel entry. The food in the restaurant was a little expensive for what was served, Be prepared to show the parking attendant at the amusement park your hotel booking!! All in all a good stay!

Excellent séjour, hôtel parfaitement situé et vue magnifique!

Endroit magnifique Petit déjeuner très grand choix et bon

C’est

La propreté et les équipements de la chambre, la vue splendide, la gratuité du stationnement.

Le personnel, très agréable à l’arrivée, petit tutoiement qui m’a mis très alaise . La vue le déjeuné la zone tout était incroyablement j’espère y retourner dans les plus brefs délais.

Très belle chambre belle vue bon accueil

Didn’t have the breakfast but room was clean

１F角部屋近くだったが、庇が邪魔になり写真が撮れなかった

The hotel really made us feel unsafe. Around 7pm, we suddenly heard aggressive knocking on the door and someone tried to use the key card to enter our door for about 3-4 times. The person did not say a word while doing this. But the key card only works for the correct door so the person was unable to enter. We also had locked the door from inside. It was really scary at the moment. We went down to the front desk after but they said that the floors do not have cameras so they won’t be able to check who was knocking on our door non stop. We booked the room with the balcony but the hotel told us that all the rooms were booked so we didn’t end up getting the room that we booked so we left with the corner room with no balcony.

Très belle vu sur la baie de San Sebastien. Chambre agréable spacieuse et au calme

Les falta avisar q al llegar al hotel hay una pluma con una persona cobrando por la entrada en caso de no traer a la mano la reservacion.

窓から見下ろせるコンチャ湾の眺めが最高でした。朝食もおいしかった。