Room was clean, but surprisingly bare and dated. Staff were very friendly, although nobody was there when I arrived in the mid-afternoon, literally everyone was asleep for the siesta I had to call the phone-number. They gave me the room on the ground floor which meant a choice between natural light or privacy. Location is absolutely perfect for solo travellers. Would I stay there again? Yes, probably. But off-season, may be better value.

Very charming family-run place in the heart of the city yet quiet at night even in August. Room are thoughtfully decorate.

I cannot imagine a better location, a better hotel and better hosts. This property is over 1,200 years old and recently renovated capturing all the charm of a hotel in downtown yet fully modernized. The water pressure is amazing! Our room was huge and had 15-foot ceilings. The hotel is literally four doors down from the square full of shopping and restaurants. The hosts, Pedro and his mother are so lovely and welcoming. We wish we had stayed longer! We will be back!

Pedro the owner was extremely helpful and good communication. Lovely hotel int he centre of the town. Very much enjoyed our stay.

We had a lovely week’s stay in May. The hotel is a beautiful converted old house right in the centre of Ciutdella with everything on the doorstep, but down a quiet side street. Our room, Ses Voltes, was large and tastefully decorated, with an exposed stone wall - the only negative was a musty smell which improved when the windows were opened, and would probably be sorted out altogether with a dehumidifier. Breakfast which was included in the price, was simple but a good start to the day and Pedro our host was happy to replenish any items which had run out. Recommended for a pleasant stay in a prime location in Ciutadella.

La limpieza es un poco deficiente. El edredón olía a sucio, muy sucio. Mi habitación estaba en planta calle y no podía abrir la ventana porque me veía todo el mundo. A nivel de tranquilidad el sitio era bueno y la localización también estaba bien. Lo peor la limpieza, que luego ponían un ambientador para que oliera bien que sin airear mucho la habitación no me gustaba nada y mi habitación en concreto.

There is no parking area nearby, except for the blue zone in which you can only park for 1 hour.

Buen hotel y muy céntrico en Ciutadella,habitaciones amplias y muy limpias, Recomiendo encarecidamente.

Beautiful room and building in a great location. The service and welcome was also outstanding. We were very happy to have selected this hotel and to visit this lovely town.

Great location and staff are super helpful!

This hotel is in the perfect location to visit Ciutadella and the island of Menorca. Located in the very heart of the historic center, you are steps away from restaurants, shopping, cathedral, and the port. You are able to watch the daily life of the locals all around you. The owner and staff are so friendly and gracious. The room was very comfortable. We had everything we needed to have a perfect week in Menorca. Highly recommend!

Lloc molt centric i tranquil a un minut del centre.

Hotel precioso, céntrico, cálido. Trato exquisito. Repetiremos sin duda.

Bellissimo

Muy acogedor guarda la esencia del lugar muy bien conservada y restaurada

Wonderful Staff!

Sijainti vanhan kaupungin ytimessä oli ihan parasta

J'ai dispose de la chambre Santa Clara. Chambre pour client à mobilité réduite.Alors que j'avais réservé il y a très longtemps et signifie pour avoir une chambre sympathique avec vue.... La salle de bains est immense mais manque cruellement de patères pour etendre ses serviettes afin qu'elles sèchent et que l'on puisse etre eco responsable ! Manque de gaieté par exemple un cadre (sur les photos du site :oui dans ma chambre :rien.) Sinon le petit-déjeuner est correct. Sauf que ce dimanche 29/10...il manquait des yaourts etc... La personne au petit déjeuner de ce jour 01/10 est très sympathique,et efficace ..

un super accueil ! tout le monde est vraiment adorables. et l'hotel est tres beau et confort. merci !!

Pillow was foam Very quiet