I stayed at Hôtel de Sèvres for four nights and, unfortunately, the experience fell well below expectations.
The main issue was cleanliness. There were hairs and crumbs on the bedroom carpet, the bathroom did not feel properly cleaned, and the bedsheets were stained and smelled of sweat. A dirty towel was also left in the hallway for several hours. These are basic housekeeping standards that should be maintained regardless of how busy the hotel is.
My stay coincided with a heatwave, but the air conditioning had not been switched on before I entered the room, making it extremely uncomfortable on arrival. The walls are also very thin, so noise from neighbouring rooms and the corridor was easily heard.
I was also uncomfortable with the requirement to leave the room key at reception whenever leaving the hotel. I understand that this may be the hotel’s policy, but it felt unusual and inconvenient.
Some members of staff were friendly, but overall I did not find the team particularly warm or approachable. Given the price and location, I expected a much better standard of cleanliness, comfort and service.