การให้คะแนนและบทวิจารณ์โดยรวม Courtyard by Marriott Charlotte Northlake

No towels, had to wait to check in way after check in time

Clean and convenient to our activities for the weekend. However, their were numerous motorcycles parked on the drive at the front door and people milling about which made it somewhat difficult entering and leaving the hotel.

They did not have our room that we reserved and they were completely sold out. They did offer us a complimentary night at a lower quality inn. Very disappointing

The property was average. There was no carts, one CS agent for 6 waiting guest I got to our room, ther e was stains on the couch, black mold in the tube.& blsvk mod

I had a fantastic experience at the Courtyard Marriott Charlotte Northlake! From the moment I arrived, Demereo at the front desk made me feel right at home. He was professional, friendly, and made the check-in process smooth and welcoming — truly a great first impression. My room was spotless and modern, with a super comfortable bed that made it easy to relax and get a great night’s sleep. The walk-in shower was another highlight — spacious, clean, and beautifully designed. Although I don’t drink, I stopped by the bar and met Elaine, the bartender. She went above and beyond to create a custom mocktail just for me, and it was honestly one of the best drinks I’ve had in a while — refreshing and made with care. This hotel strikes the perfect balance of comfort, style, and hospitality. Huge shoutout to Demereo and Elaine for making my stay memorable. I’ll definitely be returning and recommending this location to others!

It was a very nice. The only problem it did not include breakfast for the price!

Rooms were excellent very clean pool area was very nice! Staff that checked me in were super friendly but night shift not so much! Actually were down right rude!!!

Check in was fast and simple. The staff was kind and helpful. The room was comfortable and spotless

Close to shoppong outlets and dining. I thought there was an indoor pool. That was the only negative thing I can say about this property. Will return in the future.

Staff was super helpful

Staff wasnt at front desk whenever i went up, found trash on the floor when we arrived in room, no room service whole weekend when we asked for it

Vey nice, staff was very helpful.

We checked in at 8:30 on May 9 & the front desk guy was not friendly at check in. I asked him if he could provide us rooms next to each other he said he can’t. He was rude & didn’t care about our request. It was a family stay with 3 senior citizens and 2 children. Both rooms were in opposite direction. Moreover, the rooms he assigned us were not clean so we had to ask for different ones. Very poor service, never experienced anything like this before.

The location of the property was good. The carpet in the room has an odor and the rooms are small. I didn’t like the fact that the property charges for breakfast.

Would recommend and stay again

The staff was great

Room was wonderful! Bed super comfy! Front desk service super nice! Buttttt the outside noise was super loud! You could hear everything! There was only 1 towel and 4 washcloths in the room called downstairs since there was 4 of us and they only brought us 1 towel

Car was broken into in the parking lot

very comfortable and quiet

Staff was great.