A bit cool Staff helpful

Nice stay

We enjoyed our stay and would stay here again. It's convenient to the freeway, but only minutes from plenty of restaurants and any kind of shopping you'd ever need. If you're looking for a simple, nice, clean, and safe stay this is a good choice.

Room was clean. Soap ran out. Tv remote didn't work.

Wonderful quiet place with excellent breakfast!

The room was clean enough but the lobby and stairs needed to be cleaned. The staff were not welcoming. Usually front desk staff says good morning, etc as you pass through. Not here. The breakfast was lack luster. No muffins, stale cereal and the waffle maker wasn't working. The pillows were so lumpy. The AC was super noisy.

Booked thru Expedia as we had stayed here years ago and it was nice back then. Now it’s ok, furnishings are banged up. First morning, breakfast hostess was excellent. Second morning, front desk worker was covering and customer service was horrible. Went for breakfast half hour before it was over and there was barely any food. No waffles, eggs, beans, yogurt, hard boiled eggs. Only hot items were sausage or toast. When I asked for more coffee cups, I was told she’d get to it eventually. More people were coming in to eat and when they asked for more food they were grumpily told that breakfast was over in 15 minutes so she wasn’t replenishing. Not acceptable when there are hungry people who have paid for breakfast and aren’t given any food plus met with abrupt/rude comments.

The staff were very friendly and helpful and the room was cleaned and housekeeping was good for restocking and tidying , I was disappointed in the breakfast, waffle maker wasn’t working but there was no signs stating so, hot breakfast was empty with still an hour remaining for it, I usually book where’s there’s breakfast as it’s convenient for morning but had to go else where for me and my daughter

The property is showing its age a bit, however that was one of the most comfortable beds we’ve slept on for a long time! Good breakfast and great service. We will book this again.

Good value

Rooms were well presented with new towels in the bathroom and beds were made nicely. Our room had a fridge and microwave, which was great because we brought food to store and reheat.

We have stayed here many times. The bed is comfortable and we get good value for the price.

Great location

Hotel was fine but people staying there that were partying and knocking on our doors after midnight made us a bit sour. Breakfast was ok, coffee machine was out of coffee

The bed was amazingly comfortable and the pillows were great too. Very restful night after a long day of driving.

Will stay again but the door on the bar fridge was hinged on the side and in the corner so hard to put stuff in the fridge.

Everything was good, except for a noisy engine running outside the hotel for a few hours during the night.

1. No lake view, just Shell station view. 2. Windows of the room were obscured by inter-pane condensation 3. Internet wifi access was very problematic, and subsequently my iPad and iPhone access needed to be reset. Not an issue I have encountered before. 4. Mechanical settings for temperature was not maintained, and wall mounted thermostat seemed to compete with wall shaker control panel. Access panel to wall shaker was open which implies prior knowledge of issues. 5. Front desk attendant on checkout was dismissive of my complaint about wifi and mechanical issues. Couldn’t have cared less. Summary, I won’t subject myself to this Brand again.

Upon checkout, there was a lineup and the front desk clerk turned her back and kept yapping on the phone, essentially ignoring all the people in line.

All good again