It’s cheap(ish) that’s about where it ends I’m afraid

Staff excellent very polite and helpful .property dated and outdoor do with refurbished on entrance our room was small but very clean and en suite was new .

Clean and tidy, no issues with sleep, quiet. Shower didn't get hot

Nice hotel, clean. Good location only stayed one night

The hotel was in the perfect location for our needs. Lovely staff, very friendly. Room was big, decor as per internet photos. Only down side was no hot water in bathroom, water was tepid, otherwise fine.

Very expansive as compared to what we got one small room with four bed . Don’t worth the money we paid around 500 dollar per night

The lady who checked us in was very friendly, especially with our late check in. It was all very quick. The room itself isn't the most modern room you'll get, but it was very convenient, very clean, very spacious, and has a very comfortable bed. Another lady checked us out the next day and that was quick and she was also very friendly. Overall I would definitely stay here again and recommend this place to people who want to be close to the centre and want convenience.

Mycket trevlig personal och bra rum samt läge för priset.

Quarto com tapetes sujos, cortinas que não serviam nas janelas. Os dois sofás imundos. Não recolheram o lixo no primeiro dia. Cheiro horrível na entrada do hotel. Não recomendo a ninguém. A terceira cama, indicaram um dos sofás imundos. As fotos da internet não condizem com a realidade que vivemos lá.

An affordable bargain. Very close to railway station and tube station and hospital. Nice and helpful staff. I’m 75 and had no problems, but if someone has mobility issues, then the stairs and steps would be an issue there. Overall, we were happy choosing this hotel.

Staff great as always

Great location! Brilliant hotel!

The photos are deceiving. The rooms are not available when checking in. Carpets are dirty. The bed only fit one person. The room was a Sauna and the hotel controls the heating. It was over all a MISERABLE stay and I wanted to check out as soon as I saw my room, but I was traveling alone and never been to London. I did not know where to go. I do not recommend this hotel at all

O quarto era bem grande e limpo. Roupa de cama era boa, equipado com frigobar, microondas e chaleira elétrica. Banheiro limpo e chuveiro excelente. Ótimo custo benefício! A equipe também é excelente, mandam mensagem confirmando a estadia e o check-in/check-out foi bem rápido.

Lovely staff

Was good hospitality

Staff great. Looking forward to using the hotel again

Clean comfortable room. Lovely and quiet, short stroll to tube station. Very friendly staff. Furniture dates but clean and adequate. Only downsides were awful smell from plumbing in the bathroom, lack of pressure from the shower, which also was either scalding or freezing. Would definitely return though, fantastic value for money.

The room was very small. Although clean. Not good if u have any mobility problems. Staff was kind and helpful.

Picking a random small hotel in London is always a lottery. The Vilenza was a good pick: clean and well-run and good value. There was a full-size fridge in the room (bit of overkill for my pint of milk!). The bed was comfortable and the shower hot. The stairs are steep but the duty clerk insisted on carrying my case. I will stay there again if I need to be in that part of London.