Great staff, clean, excellent amenities

Very impressive room with the corner window. The bar service was also fantastic.

Staff was amazing, assisting when needed. BUT hot tub has to much chemicals, daughter couldn't sit in it without having coughing fit

Here to see the Flyers play the Oilers. The Hotel is attached to the Rogers Center!

Room was spotless, valets were quick and friendly, Lucas at Braven provided incredible service.

Great to go to the game and out for drinks after.

Room is awesome with a great view of ice district. Staff was great during check In even while it was crazy busy.

What an amazing stay. The staff went above and beyond to make our stay absolutely amazing. Our room was upgraded upon arrival. After settling into our room, we receive a knock on a door with a complementary bottle of wine. The Braven restaurant exceeded our expectations, the food was fantastic.

parking was confusing,i paid self parking, had to drive around the block and door was out of order.had to go back to hotel entrance and valet went with me to show me another entrance in a back Alley.lol and they charged me $35 for parking.

Clean rooms am great staff

Overall it was good

It’s clean but they didn’t let me to enjoy my birthday cake.

check in was great. being woken up at 3:00 am with all the lights on in the room and the inability to turn them off and then the firefighters entering the lobby was hard to digest. burst pipe found to be the culprit. cloudy water out of the tap for coffee in the morning was unfortunate. remaining bottled allowed for a cup salvaged the coffee

Always love staying at th JW

Upscale, clean, amenities nearby.

Great spot!

Room was good! Front was good.

I’ve stayed in so many hotels, and the JW genuinely surprised me. I wandered downstairs to check out the gym and yoga studio, and their team went out of their way to make me feel welcome. If you’re a guest and drop in for yoga—it's complimentary! Breakfast was a highlight: the eggs benny was incredible, and the hollandaise tasted freshly made. And honestly, the Pedway to Rogers Place is pure genius. In –10°C, not needing a jacket or going outside at all? Brilliant. The area is packed with great restaurants—just make sure you book ahead during the holiday season. And the lobby bar? Always buzzing, with people lined up to get in. Such a great stay!

Always a great stay here!

over priced for what you got