Comfortable, spacious room with good amenities and friendly, helpful staff

The room is otherwise excellent and feels private; however, its attachment to the adjoining space means we can hear a lot of noise from the other side. Could this be looked into?

Excellent property for convenience. Close to transport and restaurants.

Nice and clean

Friendly staff an great location

Clean quiet and comfortable.

Terrible. They do not value privacy, for example, if you have the do not disturb sign up they do not care and just come in. I also caught the maintenance guy with his hands on my clothes in the washing machine in the laundry, I asked him what he was doing and he said he was "going to do another rinse on my clothes because he wanted to test the machine". which was absolutely inappropriate and very strange. The staff took no responsibility for this and the maintenance guy came and yelled at me at reception when I complained. The staff didn't believe me, and then blamed me. The staff constantly lied and gaslit, Remy the receptionist was the most like this. They also did not tell me before I stayed that this was a crisis hotel. The dishonest attitude of the staff comes from the director Chris, who took no responsibility for any of this, and was very dishonest and a massive gaslighter.

I've stayed at this property many times. Staff are friendly, room is always immaculate. Quiet and would highly recommend staying here.

fully self contained and plety of room in the apartment

First time in Burwood East Quest. Everything was good except for a 2 bed joint together to make a king size bed it really hurts my back when sleeping.

Für eine Nacht in Ordnung. In der Umgebung gibt es nicht allzu viel zu tun. Das Hotel selbst hat keine Bar und bietet auch kein Frühstück an.

Comfortable place to stay.

My stay was great and the l8cation was convenient to where I needed to be. Staff were friendly. Room needed to be vaccumed properly very dirty under bed side tables and carpet needs a good clean throughout.

They need bond which was returned after a week .no recommend

Very convenient and quiet.

Loved the stay very spacious and comfortable. Had everything we needed .

When we arrived the balcony door was broken, unable to be locked. We reported it straight away and were informed it would be fixed the next day. The next day it was not fixed, so we had to sleep for two nights with a door that could not be locked, we didn't sleep well. It was fixed the third day. Not exactly an ideal situation.

Very clean and comfortable

Great property close to Deakin

Everything was good. The staff are from a different planet, all lovely, polite and smiling. All good.