Dejligt personale og fantastisk morgenmad

Veldig hyggelig personale og fikk god upgrade. Fikk anerkjennelse for [ ha v'rt der f;r og personlig hilsen p[ rommet.

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I complaint regarding our treatment at check-in on February 27th at around 5:00 PM (Room 505). My partner and I booked the hotel for our wedding event in Stockholm, and this stay was very special to us. The reservation was under my name. During check-in, I unfortunately experienced very unprofessional and disrespectful treatment from the young man at the reception. I spoke Swedish and asked to check in. From the beginning, I did not feel welcome. The receptionist avoided eye contact with me and instead directed himself to my partner, even though the booking was in my name. When he was trying to spell my name, he had difficulty doing so. I was prepared to show my ID. He said something that I could not hear clearly, while at the same time his body language – with his hand on the computer screen – indicated that I should look at how he was spelling my name. Since I could not hear him properly, I stepped closer to the reception desk to see the screen more clearly. I did not go behind the desk. At that moment, he suddenly raised his voice at me in a very rude tone and said: “You cannot do that! You cannot look at the screen!” My partner and I were shocked by his reaction. My partner does not speak Swedish and did not understand what was happening, and I myself could not understand why he reacted so strongly. I tried to explain that I believed he wanted me to check the spelling of my name, and that it was my own booking information. Instead of calmly explaining the situation

Enastående bemötande av personalen. Uppmärksammade födelsedag och uppgraderade rummet! Inbjudande atmosfär genomsyrar hotellet. Enastående god frukost. Ett hotell i toppklass!

Jättefint hotell! Trevlig personal, fint rum, bra frukost, centralt! Har bara gott att säga!

Huone oli kiva ja hiljainen. Aamiainen oli todella hyvä. Erityisesti kroisantit jäivät mieleen

Fantastiskt hotell, jag har absolut inget att klaga på

Älskar hotellet, men har bott där minst 10 gånger och ingen gång har någon sagt välkommen tillbaka. Tråkigt. Blir inte någon personlig känsla eller service av stamgäster

Clean room with larger bathroom. Very accommodating staff and nice location

Veldig bra hotel med fantastisk frokost. Lokasjon er perfekt også. Anbefaler høyt.

Skön säng, sköna lakan. Tyst rum och rymligt badrum. En utmärkt frukost i trevlig miljö. Rekommenderas!

Schönes Zimmer, sehr nettes Personal, leichtes Summen auf dem Zimmer, dafür aber sofort Ohrstöpsel im Bad vorrätig, bei starker Geräuschempfindlichkeit. Tolles Frühstück in schöner Atmosphäre.

Trevlig och tillmötesgående personal. Mysig bar mm.

Allt var bra. Rummen och badrummet är fantastiskt. Vi sov fantastiskt bra. Snygg inredning.Väldigt bra frukost

Alt var godt! Fantastisk morgenmad, smukt værelse med det skønneste sengetøj. Imødekommende personale og super beliggenhed. Hyggelig “barområde” hvor også lokale kommer ind fredag efter fyraften. Smukt hotel klædt i farver.

Hade fått högsta betyg om inte sängen och kuddarna varit osköna

Fantastiskt vackert och mysigt hotell med grym personal, vackra rum och god frukost. Allt kändes eftertänksamt och vi kommer definitivt tillbaka.

Breakfast was amazing but the room was lacking in character.

Rummet var perfekt! Bra bemötande och en härlig frukost.